Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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the support is wonderful 10/10 like for real
I can recommend the App for sure. Try it out and get in touch with it.
Hi Timo,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
A powerful app for web content translation! The professional customer service team supports the tech issues effectively and efficiently.
Hi Beluga,
Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
Great customer support, super quick reply . Transcy is easy to use. Pauline, you're a star, thanks for your help !!
Hi JACOB,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
E un app fantastica servizio clienti super veloce e gentile ti accompagna in tutti i tuoi passi se non riesci a impostarla. Consigliata!!!
Hi Ovidiu,
I'm Levi from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Levi
Transcy by OneCommerce
Perfect, and super reactive team. I had this app implemented on my website in like 15 minutes max, and I had a service of switcher optimization for free. I recommend !
Hi Simon,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
Simple use within the app & the translateions. Also a friendly and very good and fast support team via chat!
Hi Sebastian,
I'm Andrew. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Andrew
Transcy - Translate Language and Convert Currency
Fairly easy to setup, surprising amount of customisation options, the live help from Lynn and her developer was very good.
Hi Arron,
I'm Kelsey from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Kelsey
Transcy - Translate Language and Convert Currency
Kaity was like the best support, i ever had in Ages.
THANK YOU for all the support ! they did all my requests !!
Totally recommended
Hi Neofytos,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Free version only applies to the stores created within 60 days. Also I activated the free period to see the performance before buying. The app added words before and after every single translation without giving a warning. It destroyed my previous translations which cost me hours to fix.
Hi Burak,
I'm Maria and we are deeply sorry for your bad experience with us.
Regarding to your main concerns as following:
1. For Free plan, we offer a Free plan for stores that created within 60 days in the hopes of helping them in the early stages. Besides that for paid plan, we would love to give you a brand-new 14-day Trial for FREE and a 30-day money-back guarantee for the latest billing if you are not satisfied with our service.
2. Secondly as you said that " The app added words before and after every single translation without giving a warning", I seem not to catch your point clearly, please explain it more details along with its screenshot for better understanding. Also, it seems you have not reported us yet to check this issue further, so could you please consider to reinstall our app and let us have a chance to support you with the highest priority?
I have seen that one of my colleague is reaching out you but unsuccessful, please check your email and the relevant channel for further support. Looking forward to hearing from you soonest
Regards,
Maria
Transcy - Translate Language and Convert Currency
very good tran,all is ok,It works very well, answers all my questions, and is a very handy and affordable software .thanks
Hi YuWei,
I'm Andrew. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Andrew
Transcy - Translate Language and Convert Currency