Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 11, 2022

Used the free plan for 1 further language and what should I say: works perfectly. Thanks Dante for your great support - they even helped me to directly embed the switcher in my Shopify backend, outstanding service! Highly recommended.

Little Lauryn
Germany
About 1 hour using the app
OneCommerce.io replied February 14, 2022

Hi Simone,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 4, 2022

Il a été très rapide et très efficace.
Il à très bien compris ce que je souhaitais.
Il a bien cherché à me satisfaire.
C'est PARFAIT

grissini shoes
France
About 1 hour using the app
Edited February 8, 2021

I used this app to make my website better and it was a great experience with Lisa she was very helpful. I will continue to use it!

PVSTLIFE
Canada
About 1 hour using the app
OneCommerce.io replied February 9, 2021

Hi there,

Here's Linda from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Linda
Transcy - Translate Language and Convert Currency

Edited June 3, 2022

Daisy was reached out to me without even asking and solved the problems in a few minutes! she was really patient and knew what mistakes could have been the root of the problem without even telling her!

Dulcet Glow
Canada
About 1 hour using the app
OneCommerce.io replied January 10, 2022

Hi Mathusha,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

July 14, 2021

thanks to lisa for helping me set up <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3

ZephyrGrind
Malaysia
About 1 hour using the app
OneCommerce.io replied July 15, 2021

Hi Taimoor,

I'm Bevis from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bevis
Transcy - Translate Language and Convert Currency

September 2, 2022

per ora tutto perfetto, mi ha aiutato Daisy ed è stata gentilissima. molto affidabile e sa di cosa parla

VecchioRetrobottega
Italy
About 1 hour using the app
June 30, 2021

I had a few problems with a coding but the staff and team were incredibly friendly and helpful. They were very patient and answered all my questions in a very timely manner!

Jinky Goods
Japan
About 1 hour using the app
OneCommerce.io replied June 30, 2021

Hi Tarence,

Here's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

September 8, 2022

Easly installed and managed. Dev and support teams are amazing and helps you all the way! Fast, reliable and affordable.

Masuma Ceramics
Türkiye
About 1 hour using the app
March 24, 2022

Ayden really helped me get set up. There were a few steps that I needed help with in the Shopify admin. So far our site looks great.

Navas Lab Apparel
Canada
About 1 hour using the app
OneCommerce.io replied March 25, 2022

Hi Alex,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

September 26, 2022

So far so good. I just downloaded the app and had some problems but the live chat has been busy helping me with fixing them ever since. Would definitely recommend!

Nordvik Watches
Belgium
About 1 hour using the app
OneCommerce.io replied September 27, 2022

Hi Arthur,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce