Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to convert third-party apps and websites into multiple languages, enhancing the international shopping experience. It's praised for its integration with DeepL, ensuring superior translation quality. Merchants appreciate the automatic content checking and currency conversion features. The 24/7 customer support is noted for its responsiveness and assistance with setup issues. Some merchants reported compatibility with their Shopify themes.

November 1, 2023

Joli Joli Jewellery
United Kingdom
3 months using the app
OneCommerce.io replied November 7, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your rating

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 28, 2023

MLO NUTRITION
Bulgaria
About 2 months using the app
OneCommerce.io replied November 7, 2023

Hi there,

This is Patrick from Transcy. Thanks so much for your rating

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

September 19, 2023

Ana Paula Carvalho Europa
Italy
5 months using the app
OneCommerce.io replied September 21, 2023

Hi Adriano,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 18, 2023

Life Of Streetwear
Netherlands
5 months using the app
OneCommerce.io replied September 21, 2023

Hi there,

My name's Selina from Transcy. Thanks for your rating

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

September 15, 2023

InkWise Limited
Greece
About 1 month using the app
OneCommerce.io replied September 18, 2023

Hi Antreas,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

September 13, 2023

JardinVue
United States
1 day using the app
November 6, 2023

My Store
Germany
41 minutes using the app
OneCommerce.io replied November 13, 2023

Hi there,

Here's Acacia and we're truly sorry for any inconvenience causing to your experience

As you left us 1 star without content, so it's hard for us to know exactly what problem you're meeting trouble during using our app. Please explain it more details so that we can help you further

Also if you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Acacia
Transcy by OneCommerce