Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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Dory from Fire Apps help set up the language on my store. Very fast and Efficient!! We have yet to see the translation itself on the readability and the quality.
Hi Pramod,
This is Scott. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Scott
Transcy - Translate Language and Convert Currency
Zenny was helpful and kind. The app works perfectly and its' functions are complete. Thank you very much!
Hi Jacob,
Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
The app was easy to hook up and activate, the option to refine 5 languages is very handy. The format on the page works - overall, it saved us a lot of time!
Hi Gregory,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Bardzo fajna i prosta aplikacja dla laików. Customer serwis pomógł mi przejść bezbłędnie przez wszystkie punkty. Mega duży pozytyw!
Hi there,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Muy buena app, me sirvió para lo que estaba interesado en resolver. El convertidor de moneda funciona muy bien. Excelente soporte!
Hi Carolina,
Here's Jena. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Easy to use, very useful staff on hand to help. We started using Transcy in order to connect with more of our customers around the world
It is easy to use and very customisable. A great help for my webstore. The help of the support team has been gorgeous.
Hi Zsuzsanna,
Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.
Hi there,
My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support.
In relation to your issues as following:
1. For the font issue of your target language as Vietnamese, our app does not change your font when switching to target language, we just translate text and still keep the same font as your default language. For the customization of font for target language, unfortunately it is not possible to do that at the moment. However, I still note your point and our Dev team will take it into consideration in the future release, so I highly appreciate your empathy on this situation
2, "how can I setup Vietnamese first without the user to click on the dropdown to change the language?" => it's auto switch language function, it will be available from Growth plan and above
We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check and let him know if you need further support.
Regards,
Carrick
Transcy by OneCommerce
I used This App to translate my store, I received great support from Molly. I do recommend them, great technical support.
Hi SAN,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Super Service und Integrationssupport. Tom hat mich sehr gut unterstützt und stand mir hilfreich zur Seite. Danke für diesen tollen Support.
Hi Philipp,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency