Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

September 2, 2022

excelente servicio de la persona del chat que aparece cuando más lo necesitas, no soy experto en el tema, pero la guía fue clara y fácil de ubicar los cambios.

LEGADO
Italy
33 minutes using the app
January 27, 2022

The app is easy to use and very clean looking. Customer support was very quick and helpful. I'm looking forward to exploring more features.

Country Prints
Australia
33 minutes using the app
OneCommerce.io replied January 28, 2022

Hi Brendon,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

July 4, 2022

There is a reason why this is the most used app for translation and currency conversion, the interface is well designed and user-friendly, the app syncs flawlessly with no hiccups, and they have great customer service. I was in the process of setting it up and I was messaged via chat to welcome me and walk me through the steps, I'm really impressed, they get my 5 stars.

Seduction Skin Care Shop
United States
33 minutes using the app
OneCommerce.io replied July 5, 2022

Hi Luis,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

March 29, 2022

It really nice to have someone help out right away through the chat. Made all the difference for setting this up. Molly was very helpful.

Frank's Store
Canada
33 minutes using the app
OneCommerce.io replied April 4, 2022

Hi Frank,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

August 31, 2021

一瞬で完ぺきな英語に翻訳できるすごい機能です!固有名詞もほぼ完ぺきなローマ字に直してくれるため、最近の技術の素晴らしさに驚かされました。有料にすればあらゆる言語に翻訳してくれます!完ぺきなアプリでした

新進工房
Japan
32 minutes using the app
OneCommerce.io replied August 31, 2021

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

April 6, 2023

very nice help from the staff. it has been quite smooth the app. It is convenient too. Happy with it!

JIAZHA
Netherlands
32 minutes using the app
OneCommerce.io replied April 10, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

July 11, 2022

They helped me debug a problem that I was experiencing. Very friendly, patient, and helpful! Really recommend the app!

Pure Life Coaching
United States
32 minutes using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

May 2, 2021

It's the best currency for me because it's so cool, it give me all the possibilities to personalize my currency

La Boutique13
Dominican Republic
32 minutes using the app
OneCommerce.io replied May 4, 2021

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

June 5, 2022

Worst app! Doesn't solved my issue and wanted full access of my site!!! I don't give access and they remove my switcher!! I can't believe they did this!

Liberté Vogue
Singapore
About 15 hours using the app
OneCommerce.io replied June 7, 2022

Hi Sandra,

This is Justin and we're deeply sorry for your unexpected experience with our app

In relation to your concerns as following:

First of all, we fully take responsibility because she did not explain clearly why she need your store access, we already gave her feedback to avoid it in the future. Also please believe us that single conversation does not reflect the whole support and product quality we have built for years so we highly appreciate your understanding in this situation

As you mentioned that she removed your switcher, for making it clear we did not remove or edit anything without your approval, the switcher is not showing because of some incomplete settings in app as well as from Shopify market

We have seen that one of our colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Justin
Transcy - Translate Language and Convert Currency

February 23, 2022

Lightning fast support. Assistance with setting up app for our needs. They were even able to change the flags!

Jet City Label
United States
32 minutes using the app
OneCommerce.io replied February 24, 2022

Hi Alexander,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency