Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

September 8, 2021

AMazing support by chat that helps us really quickly to fix the app and translate the website, many thanks.

L'Atelier Geneviève
France
21 minutes using the app
OneCommerce.io replied September 8, 2021

Hi GENEVIEVE,

My name's Mervyn from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mervyn
Transcy - Translate Language and Convert Currency

February 27, 2021

I do like this app which can help my shop to sell to many countries with many currency 0000000000000000000000000000000

Tronxy Official Store
United States
21 minutes using the app
OneCommerce.io replied March 1, 2021

Hi there,

Here's Oscar from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Transcy - Translate Language and Convert Currency

January 18, 2022

Super easy and super good customer service. I was able to install and start using on the web very quickly.

Mar Veloy Joyas
Spain
21 minutes using the app
OneCommerce.io replied January 20, 2022

Hi Mar,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

February 12, 2022

Amazing App! Translated the whole shop in one second!!!! You can also choose for multiple currencies as well.
Customer Service is on top of all customer requests. I got my little glitch resolved in 2 seconds! Good job Maverick!! Thank you!

BollediNatura
United States
21 minutes using the app
OneCommerce.io replied February 14, 2022

Hi Carol,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

September 27, 2022

Wonderful Support by Lee!! Always willing to help and guide and take that extra effort to make the customers happy.

HBC Vancouver
United States
21 minutes using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

March 11, 2022

Very cool app. Support is awesome, very functional with my site and all my business needs. exactly what I was looking for

Valentti
Colombia
20 minutes using the app
OneCommerce.io replied March 14, 2022

Hi Valentina,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

August 1, 2022

Very good service! Was able to help me with my problem in a quick and efficient manner! very pleased

La caverne à Steve
Canada
20 minutes using the app
February 18, 2022

De momento todo genial, aun estaba asimilando en la pagina que he entrado y ya me estaban ayudando y solventando los problemas! Gracias Molly!

Sofia.plana
Spain
20 minutes using the app
OneCommerce.io replied February 21, 2022

Hi Sofia,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

May 31, 2022

Un immense merci à Molly pour son aide et son accompagnement dans le changement de prestataire de traduction du site. C'est tellement agréable d'être aussi bien accompagné. Rien que pour cette première approche je vous recommande cette app pour votre site. Thanks a lot

SIAMOISE.FR
France
20 minutes using the app
OneCommerce.io replied June 2, 2022

Hi PARTOUCHE,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 9, 2022

great, just downloaded it, easy to use, also fast customer service! quick problem solving, happy so far ☺️

natureblisss
Germany
20 minutes using the app
OneCommerce.io replied March 11, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency