Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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I used this app to help me translate to different languages. When I ran into a problem, Grace was able to identify the problem and fix it immediately. She was very knowledgeable and worked with me to make sure everything was to my liking. 10/10 recommend!
Hi Leonia,
Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
No idea if the app is good, but there is no free plan as promised in the description. But the support team was quick to explain at least
Hi Nadine,
This is Helen and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. For Free plan, we offer this plan for stores that created within 60 days in the hopes of helping them in the early stages, in case you have not seen it from your side, please let us know for further check.
I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.
Regards,
Helen
Transcy - Translate Language and Convert Currency
AWESOME APP AND AWESOME SUPPORT ! ! ! Within 10 minutes I got my store translated from Spanish to English and also can display my prices in USD. No doubt I will be a paying client soon :)
Installation de la traduction automatique sur mon site shopify effectué par un opérateur super rapidement
Hi Celine,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
...brilliant customer support! :) - thank you!! ...very friendly, very helpful, very kind. - sure, this app works well - but as we sell books in two different languages only (for now...) we decided to translate manually.
Hi there,
This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Regarding to your concern, because you`re in Free plan, so the manual edit function of your translation is not available. However, to make your free users' experience better, not only the manual edit function but also more outstanding functions will be available in the next release.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Transcy - Translate Language and Convert Currency
APENAS LA ESTOY INSTALANDO Y RECIBI UN MENSAJE DE PARTE DE UN ASISTENTE (SHEN), QUIEN AMABLEMENTE SE OFRECIO A APOYARME PARA QUE LA INSTALACION DE LA APLICACION A MI PAGINA FUERA MUCHO MAS SENCILLA. HASTA AHORA ME HA GUSTADO COMO VA QUEDANDO.
It is the first few days trying shopify and setting up the language options. After an easy install and setup, I got pinged strait away to help me get my language pages live, tested, and double checked for function. 100% happy new user.
Hi Lauren,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Really helpful translation app! Molly guided me in every step to finish the translation setting. Thank you!
Hi Oscar,
This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy - Translate Language and Convert Currency
Jane is Great !!! It work just fine. Jane is Great !!! It work just fine. Jane is Great !!! It work just fine. I am not going to start now, because of my schedule, but I may in the future, and i would definitly recommend it.
Hi Sandrine,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
Ich habe gerade die App installiert und sofort Support erhalten. Wirklich schnell und gut!
Die App an sich ist nicht mit Geolocation in der Weise kombinierbar, als dass man die Sprachen-Dropdowns kombinieren könnte.
Ich habe den momentan den kostenlosen Plan aktiviert. Danke!
Hi there,
I'm Jason. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Jason
Transcy - Translate Language and Convert Currency