Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

October 15, 2021

I am using the new dawn theme and translated my entire shops in no time. The translation was very accurate from German to English. Also there is a greta feature to overwrite the translation manually whenever you think it's needed. They offer a great support, blasting fast answer and answered my question. Thanks again. Great product

Paper & Sons
Germany
Over 2 years using the app
OneCommerce.io replied October 18, 2021

Hi Samuel,

I'm Bernice from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bernice
Transcy - Translate Language and Convert Currency

December 13, 2021

We really recommend this app! The free version really works, and the live support it's really fast. I rate it with all the starts

Home Luxury Scents
United States
Over 2 years using the app
OneCommerce.io replied December 15, 2021

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 7, 2022

Ich habe die App installiert und bin sehr begeistert. Es ist sehr einfach damit den Shop in einer weiteren Sprache anzulegen. Besonders hervorzuheben ist auch der Service und technische Support der mir bei Problemen sehr schnell geholfen hat. Die Kommunikation über den Chat hat sehr gut geklappt, auch am Wochenende. Ich bin sehr zufrieden und kann das App weiterempfehlen.

Stue Studios
Germany
Over 2 years using the app
OneCommerce.io replied June 8, 2022

Hi Junhee,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 16, 2022

J'ai utilisé cette application pour faire la traduction de mon site shopify du français à l'anglais et tout fonctionne à merveille. Le service obtenu pour m'aider à configurer l'application est vraiment professionnel et rapide. Amber m'a tout indiqué le fonctionnement et a fait la configuration avec moi. je recommande cette application.

PPM Hydroponique
Canada
Over 2 years using the app
OneCommerce.io replied June 18, 2022

Hi Joël,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

November 17, 2021

Very easy to set up, even for me. And it works! I only had a small question. Chouxie from customer service helped me out in a minute.

House of Items - Leiden
Netherlands
Over 2 years using the app
OneCommerce.io replied November 17, 2021

Hi Irma,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

April 27, 2022

She gave me Chinese. And very patient. I think it's a good exchange. I decided to give five stars. nice

Jomotech
China
Over 2 years using the app
OneCommerce.io replied May 4, 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

April 8, 2022

Transcy works well and their support is very good! I didn't like how the billing plans changed so I may be on the lookout for another app but they are still good for now.

Real Sips
Canada
Over 2 years using the app
OneCommerce.io replied April 13, 2022

Hi Caylea,

I'm Mirabel. It sounds like you had a good time with us.

As you mentioned that " I didn't like how the billing plans changed so I may be on the lookout for another app but they are still good for now", I seem not to catch your point, as I have seen that my colleague is following your case, please let them know if you need further support.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 20, 2021

app is really easy and straight forward to use! customer service are so helpful too! thanks guys!!!!

RMDY.
United Kingdom
Over 2 years using the app
OneCommerce.io replied August 23, 2021

Hi James,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 4, 2021

This app is quite helpful to translate store itself and also for content too. highly recommend to starters

T.B.OBJECT
South Korea
Over 2 years using the app
OneCommerce.io replied February 4, 2021

Hi there,

Here's Azaria from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Azaria
Transcy - Translate Language and Convert Currency

March 29, 2022

The app has very nice customer service via live chat. Still getting it installed as we speak but so far I enjoy the service of the app, software and customer service.

FR Equestrian
Netherlands
Over 2 years using the app
OneCommerce.io replied April 4, 2022

Hi Marthe,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency