Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 17, 2022

I used this app to translate my site into multiple languages. Helpful and kind customer service, they solved my problems in minutes. I recommend installing it for those who need to translate their site into multiple languages

Teste Di Moro Siciliane
Italy
About 2 years using the app
OneCommerce.io replied February 18, 2022

Hi Domenico,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

May 8, 2022

Nice app. Great customer service! helped me a lot during installation. 14 day free trial is very good

Peteat
Israel
About 2 years using the app
OneCommerce.io replied May 10, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

September 15, 2022

They made great suggestions and completed the process quickly. I am very satisfied with the experience

THEBAN BOXES
Spain
About 2 years using the app
OneCommerce.io replied September 22, 2022

Hi Lily,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce

Edited April 29, 2024

Thanks Cris! Really good support. Quick and empathetic response. Pleasant attitude, with great knowledge of the app ...Thanks for your help.

GlobalMultinational
United States
About 2 years using the app
OneCommerce.io replied March 5, 2022

Hi CAMILO,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

September 1, 2022

I been using this app for awhile, is great and it has helped my customers a lot! One of the greatest features of this app is:
1.- is FREE
2.- Amazing customer Service! Thank you guys! Keep up the good work!

Vip Barber Supply
United States
About 2 years using the app
February 9, 2022

Quick reply and Super fast problem solving! theu help you so fast! it's unbelievable how quick they work.

Knight and Day Fashion
Netherlands
About 2 years using the app
OneCommerce.io replied February 10, 2022

Hi Ingoël,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

May 22, 2022

It is very convenient. It can automatically translate the store language into multiple languages, switch according to the customer's geographic location, and manually proofread the language of the target country. There is also a surprise that you can upload the product images of the country separately for different countries.

InTechLegent
China
About 2 years using the app
OneCommerce.io replied May 23, 2022

Hi HUI,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

February 8, 2021

Great help from Lisa with adding currency options. Really quick and efficient service and all for free! Thanks.

The Handmade Nursery Company
United Kingdom
About 2 years using the app
OneCommerce.io replied February 9, 2021

Hi there,

My name's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

October 11, 2022

It's a great product & they offer excellent support for it. The app is very good if you're looking for a language or currency translator.

Resinarthub
United Arab Emirates
About 2 years using the app
OneCommerce.io replied October 11, 2022

Hi Zia,

I'm Enzo from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Enzo
Transcy by OneCommerce

June 16, 2023

love it, awesome support! Thank you! my problem was very fast fixed and now i am able to do custom translations by myself :)

Lieblingspfote
Germany
About 2 years using the app
OneCommerce.io replied June 20, 2023

Hi Melanie,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce