Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

December 12, 2023

This App is Amazing. Not just for translation their team is also very helful. The team helped me many times in dealing issue. I am very satisfied. If someone is reading my review then I will suggest him to use App this is a perfect app with a humble and helpful. I want to say Thank you to team. They help me alot in solving my issues

NanaBeebi
Netherlands
Over 1 year using the app
OneCommerce.io replied December 20, 2023

Hi Brand,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 29, 2023

AWESOME APP!!! THEY HAVE A QUICK AND EFFECTIVE SUPPORT!
THANK YOU FANNY!!! I GOT QUICK HELP!!! SO GOOD!

sleevechief
Germany
Over 1 year using the app
OneCommerce.io replied August 3, 2023

Hi Hassan,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

Edited September 30, 2021

This app is one of the best additions to our store, it allows us to reach an audience we otherwise would not be able to - international foreign-speaking customers. As an English speaking company, communicating to those who do not speak our language is something we find great value in. Getting our message heard and our product seen by those far and beyond our verbal abilities is game-changing and enabling of our goal to reach as many people as possible. The broad range of functionality this app brings gives us the freedom to tinker with so many aspects that influence how customers see our store. Not only that, but this app's obliging customer support team have been instrumental in implementing this app, making sure we're comfortable every step of the way and helping out wherever needed. We highly recommend this app to those looking to have their store accessible to people of other languages.

Croganam
Ireland
Over 1 year using the app
OneCommerce.io replied October 1, 2021

Hi Kenneth,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

January 30, 2023

staff iris is very helpful and the app brings more traffic to my store. less questions from customers

Mrs Flowercake
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied February 1, 2023

Hi Clarins,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

May 19, 2022

amazing, she was perfect, your help was great. I will definitely use this service for a long therm cuz the customer service is nice. thanks a lot !!!

Kaych
France
Over 1 year using the app
OneCommerce.io replied May 20, 2022

Hi Thibaut,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

July 8, 2022

They help put the position in the right place. Good Service and I am very happy to have such a fast. Highly recommend!

YIFU DISPLAY
China
Over 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited June 15, 2021

This app is easy to manage translation on your website.
Customer support is fast responding and helpful.

LÝFT
Japan
Over 1 year using the app
OneCommerce.io replied June 15, 2021

Hi there,

I'm Selina from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Selina
Transcy - Translate Language and Convert Currency

July 13, 2021

Easy to Use app with good translation engine as well and Great Support team easy to work with. Offered additional Features to help my store

Kamala Stores
India
Over 1 year using the app
OneCommerce.io replied July 13, 2021

Hi Abishek,

This is Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

May 20, 2022

This app is recommended because their customer service can support their own product . The requirements function very well and questions are referred to instantly

Bella Donna
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied May 23, 2022

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 10, 2022

J'ai utilisé cette application pour traduire mon site du français vers l'anglais, et potentiellement plus tard vers d'autres langues. Je la trouve très intuitive, bien intégrée à Shopify, complète en termes de fonctionnalité et leur service client est au top. Je viens de l'installer mais pour l'instant l'expérience est excellente ! À voir dans le temps et en fonction de l'évolution de mes besoins.

Foglietto
France
Over 1 year using the app
OneCommerce.io replied June 13, 2022

Hi Emeline,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency