Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

April 11, 2022

Il sistema di supporto e assistenza si dimostra essere molto utile e chiaro perché ti segue passo passo nella gestione e nella modifica dei parametri desiderati con immagini a supporto del percorso da fare per raggiungere le informazioni desiderate.

Victory Nails
Italy
Almost 2 years using the app
OneCommerce.io replied April 16, 2022

Hi Florentina,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edited January 25, 2024

I always work well with the team, they are efficient and quick in their work.

AMAL STUDIO
Slovenia
Almost 2 years using the app
June 28, 2022

Great customer support, straight forward ON/OFF translator App. functionality is great, recommended

Epoxy Chemtec
Canada
Almost 2 years using the app
OneCommerce.io replied July 4, 2022

Hi Nicolas,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

September 25, 2022

Very helpful,
I will consider to use this app, because some of the translation for me is not very correctly, so I am considering to change the languages of my store and to translate to English , it may be will be better for my, but the quick response is ver helpful and important for new users and I am very happy for it

Yacc
Germany
Almost 2 years using the app
OneCommerce.io replied September 26, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

September 16, 2022

Transcy: AI Language Translate is great app and patience customer service!
Hope to continue to improve more function!

U5JAPAN.COM
United States
Almost 2 years using the app
OneCommerce.io replied September 22, 2022

Hi PING,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

April 5, 2022

SAV au top! rapide et efficace.
J'attends de voir pour passer à la version supérieure mais qui reste encore un peu trop chère pour moi.

NorthernSpirit
France
Almost 2 years using the app
OneCommerce.io replied April 6, 2022

Hi Florian,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 19, 2022

Awesome app with rich feature. Also support works very well, solved all our problems instantly all the time.

HiVa Atelier
Türkiye
Almost 2 years using the app
OneCommerce.io replied September 22, 2022

Hi Dilara,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

April 6, 2022

App works pretty well and fit with my website. Amazing support from their IT. (Lisa) solve my issue and make it possible.

GruO
Canada
Almost 2 years using the app
OneCommerce.io replied April 13, 2022

Hi Ugo,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited March 1, 2022

The app does what it do and the support is excellent. They are really helpful and guide you very clearly on whats required for the set up

Dewha Singapore
Singapore
Almost 2 years using the app
OneCommerce.io replied March 2, 2022

Hi Danny,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

July 9, 2022

非常高興服務團隊積極幫我排除困難!使用中遇到程式碼較困難問題,團隊也不厭其煩地幫我維修,目前經過測試已排除所有操作上所遇到的困難。我非常推薦這款APP他們的服務及回覆都非常即時且耐心,不論有任何困難都可以透過線上對話來詢問

goldcoastjewelry.co
Taiwan
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency