Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

April 6, 2022

App works pretty well and fit with my website. Amazing support from their IT. (Lisa) solve my issue and make it possible.

GruO
Canada
Almost 2 years using the app
OneCommerce.io replied April 13, 2022

Hi Ugo,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited March 1, 2022

The app does what it do and the support is excellent. They are really helpful and guide you very clearly on whats required for the set up

Dewha Singapore
Singapore
Almost 2 years using the app
OneCommerce.io replied March 2, 2022

Hi Danny,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

July 9, 2022

非常高興服務團隊積極幫我排除困難!使用中遇到程式碼較困難問題,團隊也不厭其煩地幫我維修,目前經過測試已排除所有操作上所遇到的困難。我非常推薦這款APP他們的服務及回覆都非常即時且耐心,不論有任何困難都可以透過線上對話來詢問

goldcoastjewelry.co
Taiwan
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

July 28, 2022

Super App und Live-Service beim Einrichten vom App-Anbieter, war ein Kinderspiel und innerhalb 10 Minuten erledigt, danke !

PAXBE GmbH
Germany
Almost 2 years using the app
January 16, 2022

This is really good app, works great and easy to set up with my friend Maverick. Really great job done !

Lavlay | Official - LavlayShop
United Kingdom
Almost 2 years using the app
OneCommerce.io replied January 17, 2022

Hi Aleksis,

Here's Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

August 25, 2021

I recommend this app, great service from the start to help me set this app up on my store, Thank you Lisa.

TAMdour
United Kingdom
Almost 2 years using the app
OneCommerce.io replied August 26, 2021

Hi Rhys,

Here's Kiera from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kiera
Transcy - Translate Language and Convert Currency

March 30, 2022

I wanted to sell globally and had questions about translating automatically and manually and Chouxie was great and helped me!

You Will Be Okay
United States
Almost 2 years using the app
OneCommerce.io replied April 4, 2022

Hi Nakamoto,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

August 12, 2022

toppe toppe toppe fino ad adesso, vedremo se confermeranno la buona impressione iniziale. Proprio bravi

TBS Genetics
Italy
Almost 2 years using the app
July 6, 2022

Installed the App 30 minutes ago. Shen was really helpful, because she helped me with the installation of the App. Thanks Shen!

heroesofsleep
Netherlands
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

October 6, 2022

I had a bug where the user's selected language was not persistent as the user navigated throughout the site. After reaching out to Transcy support, Tee (my support contact) was able to fix the issue within a reasonable amount of time. I appreciate the attention to and timely responses, thank you!!

WILDLIFE CAPS
United States
Almost 2 years using the app
OneCommerce.io replied October 10, 2022

Hi Ryan,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce