Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

November 25, 2021

Very usefull and fast, one of the best translation app I have seen so far ! Highly recommended to you all !

MORE THAN ONCE SHOP
France
Almost 2 years using the app
OneCommerce.io replied November 26, 2021

Hi Jessica,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

May 6, 2021

I am using this app to manage English Arabic Translation and it is super helpful and easy to use........

Sila.lb
Lebanon
Almost 2 years using the app
OneCommerce.io replied May 7, 2021

Hi Lina,

Here's Bethany from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bethany
Transcy - Translate Language and Convert Currency

June 24, 2022

Amazing app and customer service ! Every time I have a challenge, someone is able to respond fast and help me find a solution.

mazzolaswimwear
Switzerland
Almost 2 years using the app
OneCommerce.io replied June 29, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

January 17, 2022

I have just downloaded so I might not be suitable to rate this app, but I feel it's easy to use, I had a great support so far. Actually I'm not good at English but the chat support can understand you. recommend!

NADINTO
Japan
Almost 2 years using the app
OneCommerce.io replied January 18, 2022

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

November 2, 2021

Looks great. Also the customer service (in my case Grace) was very helpful. Everything set up in no time.

Wiggle Paws
Switzerland
Almost 2 years using the app
OneCommerce.io replied November 3, 2021

Hi Joel,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 18, 2022

J'ai installé l'application depuis peu de temps, le service a la clientèle est très bon! Ils ont réglé mes problèmes en quelques minutes. Très efficace.

M Coiffure Salon | Boutique
Canada
Almost 2 years using the app
OneCommerce.io replied April 18, 2022

Hi Dany,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

January 6, 2022

操作起來很簡單的app,設計也很簡單,很適合我的店鋪。而且售後團隊也很親切,不管我在軟件設置上出現什麼樣的問題,團隊都會在第一時間幫我解決。這是我使用shopify到現在售後最好的app了。推薦大家使用。

SKINBUILDERS
Hong Kong SAR
Almost 2 years using the app
OneCommerce.io replied January 6, 2022

Hi there,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

February 26, 2022

I chatted with Amber. She was very helpful and answered all my questions concerning the language translation & currency conversion for Trial And Error Clothing. I believe she had my interest at heart and found the best coverage.

Trial And Error 💋
Germany
Almost 2 years using the app
OneCommerce.io replied March 1, 2022

Hi Martin,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 25, 2022

This app helped me with multi-currency and multi-language options. A big thank you to Scarlet for her help.

Royalune
Türkiye
Almost 2 years using the app
OneCommerce.io replied November 28, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

February 28, 2022

I thank the entire Transcy team, they solved my problems quickly, the support service was excellent. I highly recommend them!

Menchaca Felt
Uruguay
Almost 2 years using the app
OneCommerce.io replied March 2, 2022

Hi Maria,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency