Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 14, 2022

I use this app to add more languages to my store, the support team also help in amazing way to make sure all work fine. i recommend this app if you need to add more languages and currency to your Shopify store.

KARO TLV
Israel
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 20, 2021

This is how a company should work by servicing their customers :) If all companies worked like this, my job would be much easier as an online business owner. Awesome service! O.Stefanson Forest Kids Norway

Forest Kids Norway
Norway
Almost 2 years using the app
OneCommerce.io replied November 22, 2021

Hi there,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

January 4, 2023

What a great app and great customer service. Very easy to install and set up. As a small charity in the UK serving families with disabled children this will help us help even more families where their first language is not English.

The app is easy to use, a couple of little quirks but the live chat is so responsive to help when you are not sure. The number of 5 star reviews say it all

Fledglings
United Kingdom
Almost 2 years using the app
OneCommerce.io replied January 9, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Edited February 5, 2022

The support Team is friendly, and help me set up the app step by step. I'm so grateful for the time and help they provide. Thank you Richcarde.

Wozo Decor
Canada
Almost 2 years using the app
OneCommerce.io replied February 7, 2022

Hi Lindsay,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

March 9, 2023

I was in trouble because it was not translated, but it was very helpful to respond immediately!
kind and wonderful team

DRIP & DROP COFFEE SUPPLY
Japan
Almost 2 years using the app
OneCommerce.io replied March 10, 2023

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

February 21, 2022

Zenny was very helpful. Took only a minute to get going. Just starting with the free version, but will move to paid if this performs as well as I think it will.

Shop Mobisyn
United States
Almost 2 years using the app
OneCommerce.io replied February 22, 2022

Hi Jamie,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

January 18, 2022

Really helpful. The translation is pretty good. Unfortunately, in order to edit the translated text of even only one selected language, it’s nescesary to upgrade to a payed plan, which I can’t do yet until I get more steady sales. It would be nice if it was possible to edit the translation of one language only, even on the free app

Tzuf Art and Soul
Israel
Almost 2 years using the app
OneCommerce.io replied January 20, 2022

Hi Simcha,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

For your concern, I have noted this point and consider to include it for future update.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

June 11, 2022

Easiest translating app I've come across! Responsive and quick customer support as well. Was surprised at how easy it was to setup and it's perfect for those who just need one language translated. For the free version at least.

Hortencia's Workshop™
United States
Almost 2 years using the app
OneCommerce.io replied June 13, 2022

Hi Hortencia,

This is Enzo. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy - Translate Language and Convert Currency

August 21, 2022

Auf den ersten Blick: Coole App. Schnell eingerichtet. Jetzt müssen noch die vielen Funktionen ausprobiert werden. Und mega Support. Empfehlenswert!

CAPTN Coffee
Germany
Almost 2 years using the app
December 25, 2021

Lisa from the Customer Success Team of Transcy, thank you soo much. The live support team was very helpful.

Slimpack Türkiye
Türkiye
Almost 2 years using the app
OneCommerce.io replied December 26, 2021

Hi Nuray,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency