Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

July 15, 2022

Llevo 1 año usando Transcy sin problema pero de golpe desapareció el switcher para seleccionar el idioma. Escribí a la asistencia técnica y en poco rato, Ande de FireApps me solució el problema. Muy contenta con el servicio.

Aitana Villa
Spain
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

October 12, 2022

It was a great experience together with Flora and I am very happy to deal with her thanks so much flora

AS A QUEEN
Saudi Arabia
Almost 2 years using the app
OneCommerce.io replied October 14, 2022

Hi Fatimah,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

July 6, 2022

I used the app for my store and to sell my items in other countries ................................

mumaworld
United Kingdom
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

January 25, 2023

Great support. Very responsive, fast and efficient.
Eloise and the development team have assisted me every time I needed help!

Oikon B.V.
Netherlands
Almost 2 years using the app
OneCommerce.io replied January 30, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

May 10, 2022

I have just signed up, I have yet to experience use, however, customer service was prompt, kind and solved my issues.

Albamedica
United States
Almost 2 years using the app
OneCommerce.io replied May 11, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

September 6, 2021

Exzellente App zur automatischen Übersetzung eines Onlineshops. Guter Support und schnelle Reaktionszeit auf Fragen! Beide Daumen hoch

Miss Curvy up2dress.com
Luxembourg
Almost 2 years using the app
OneCommerce.io replied September 6, 2021

Hi Nathalie,

My name's Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kaylin
Transcy - Translate Language and Convert Currency

June 3, 2022

few minutes after added the app to my store, i got a message from molly of support service, she helped me to set up everything and now my store is working great in different languages and currencies. completely recomended. :D

TripHouseCo.
Mexico
Almost 2 years using the app
OneCommerce.io replied June 8, 2022

Hi Ignacio,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 9, 2023

Highly recommended!
Transcy is a game-changer for language translation, and their customer support is simply amazing. The app's translations are accurate and cover a wide range of languages, making it a go-to for my communication needs. What really impressed me was their customer support. Quick, helpful, and dedicated, they resolved my query in no time. Transcy and its exceptional support have won me over completely!

CHADO
Switzerland
Almost 2 years using the app
OneCommerce.io replied August 17, 2023

Hi Sylvia,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

November 21, 2022

The app is very easy to use and staffs are very helpful. Errors is quickly solved...................

TimTay Official
Vietnam
Almost 2 years using the app
OneCommerce.io replied November 23, 2022

Hi Dinh,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

January 7, 2022

Very responsive technical service and force of proposal, it is very appreciable. Recommended application

Romanito
France
Almost 2 years using the app
OneCommerce.io replied January 10, 2022

Hi Fabien,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency