Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 25, 2022

Very easy and simple to set up. In 1 hour I had everything running perfectly. The customer service is above and beyond. Fantastic little app. Well done!

Yonisamsara
United Kingdom
Almost 2 years using the app
OneCommerce.io replied June 29, 2022

Hi there,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

July 1, 2022

j'ai utilisé l'application pour traduire mon site web. très facile et le support de Molly etait excellent!

ayinabeauty
Canada
Almost 2 years using the app
OneCommerce.io replied July 4, 2022

Hi Rafihatou,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

June 8, 2021

Works very well, the customer support is great and very quick! I like that they work 24/7, as our company is based in a different time zone, we can get the answers quickly at any time!

Batų Namai
Lithuania
Almost 2 years using the app
OneCommerce.io replied June 9, 2021

Hi Benas,

Here's Daria from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Daria
Transcy - Translate Language and Convert Currency

March 7, 2022

desde el inicio me encontré con problemas, pero en el momento que contacté on el soporte fueron todo soluciones muy r´spidas. Teresa es una crack y una gran profesional !!

oktglobal
Spain
Almost 2 years using the app
OneCommerce.io replied March 9, 2022

Hi Francisco,

This is Jonathan. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

January 18, 2022

Great service, would recommend to anyone looking for an easy to use service, free plan works well for one language.

Honey Fashion
Portugal
Almost 2 years using the app
OneCommerce.io replied January 20, 2022

Hi Fancisco,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

August 23, 2021

I used this app to translate my shop and to show multi-currency in my shop. It is user-friendly. Also, customer support staffs are professional and very supportive!

GoHeyHey
Hong Kong SAR
Almost 2 years using the app
OneCommerce.io replied August 23, 2021

Hi Kam,

This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Transcy - Translate Language and Convert Currency

November 8, 2021

一進入頁面時,不知道該怎麼使用,但客服對話直接秀出來,跟我打招呼,並且盡心地引導、教導我如何使用Trancy,以致於我能很快的讓我的網站提供不同的語言版本,而且隨時提供幫助,解決我的疑問,讓我的網站在不到十分鐘的時候就能被翻譯成另一個語言!真是非常感謝

壹肆伍零購物網
Taiwan
Almost 2 years using the app
OneCommerce.io replied November 9, 2021

Hi Sandy,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

June 21, 2022

Nancy was an amazing assistant at helping me set up my translator. Effective and great customer service :)

Tecuane Hair
United States
Almost 2 years using the app
OneCommerce.io replied June 22, 2022

Hi ANISSA,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 19, 2022

Got immediately help . Great service and support, thank you very much Nancy !! Very recommended !!!

IDSeeds Farm
Israel
Almost 2 years using the app
OneCommerce.io replied February 22, 2022

Hi Yehuda,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited March 6, 2024

We have today used the chat for some technical issues and "Amy" has been very swift to answer questions, fix problems and give explanations for the issues we had. Great team Transcy has.

Newton-Rider
Denmark
Almost 2 years using the app
OneCommerce.io replied May 10, 2022

Hi Ulrik,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app. For your feedback, we seriously noted this point for concern team to take it into consideration, thanks

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency