Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 11, 2021

Awesome now I can serve my customers in their own language easy to set up and great friendly customer service

Gallery Aderyn
Canada
Over 1 year using the app
OneCommerce.io replied July 12, 2021

Hi Pam,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

October 21, 2022

Great app for translation! I translated my while store. It was very fast and (most important) easy! Thanks!

Toma
Netherlands
Over 1 year using the app
OneCommerce.io replied October 24, 2022

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

Edited November 10, 2021

I am very happy! The fact there's an onboarding team makes the world of difference. Everything in my store is being updated and I am really impressed with the efficiency. The currency and language switcher itself is very clean and I like the look when it is placed on the site. My site is very fast even with the plugin translation.

With Legacy
United Kingdom
Over 1 year using the app
OneCommerce.io replied November 16, 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

May 13, 2022

Great app and support - had for a few months, all worked great, i updated something and needed them to help and they did within minutes

High Dive Apparel
United Kingdom
Over 1 year using the app
OneCommerce.io replied May 17, 2022

Hi Jamie,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

October 21, 2022

L'application est super génial , je le re commanderai aux autres client, j'ai été satisfait de l'équipe sur gentil et à l'écoute

MADELEINE Accessoires Bijoux
France
Over 1 year using the app
OneCommerce.io replied October 24, 2022

Hi Madeleine,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

Edited April 25, 2024

Can not say enough good things about the support. Tee and Zeeny are the best! They are patient, extremely nice and very fast.

PALOMA VAN DEN AKKER
Mexico
Over 1 year using the app
OneCommerce.io replied September 22, 2022

Hi Paloma,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 23, 2022

服务很好,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Alvin’s Cables
China
Over 1 year using the app
OneCommerce.io replied September 26, 2022

Hi Zhanyu,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited May 23, 2023

Bon contact pour la mise en route. Les étapes sont bien expliquées et tout est ok maintenant. Parfait

lebijoudentelle
France
Over 1 year using the app
OneCommerce.io replied May 30, 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 1, 2022

I just installed the Transcy app with a 14 day trial. I have had a great experience, customer service was there as soon as I installed-LIVE and assisted with all of my newbie questions. I have been searching for an app for awhile and tried a few for free and very disappointed. The translations are accurate but I will have to correct a few words-totally expected. Overall great!!! The currency was easy too. This is the perfect app for Canadians who need French for their website to comply with bill 96. (French language law includes ecommerce sites selling into Quebec, which is the 2nd most populated Provence in Canada) Mirene and Tee were awesome support techs who helped me with all of my concerns and questions. The onboarding experience was the best! I wish I knew about this app sooner!!! 40ish year old Shopify store owner-R

ArcticRoseCo
Canada
Over 1 year using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

September 23, 2021

I was an excellent app that helped me a lot and made my work easier to get more conversions without much hassel

JDN Online
Australia
Over 1 year using the app
OneCommerce.io replied September 23, 2021

Hi Sachee,

This is Daria from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daria
Transcy - Translate Language and Convert Currency