Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

This translation app is highly praised for its ability to translate all 3rd party apps, enhancing the international shopping experience. Its user-friendly interface, unique features like DeepL integration, and automatic content checking streamline the translation process. Merchants appreciate the app's accurate automatic translations and customizable features, which have reportedly boosted market size and revenue. The app's customer service is consistently recognized for its knowledge, responsiveness, and availability, even during night hours.

Edited December 28, 2021

I've been using Weglot, Langshop, Languify but Transcy is by far the best everything is translated perfeclty and the support by Lisa is amazing, Don't loose your time and money Transcy is the what you need and will save you a lot of time to do others things.
Thanks

JOYLLIA
Luxembourg
Over 1 year using the app
OneCommerce.io replied December 29, 2021

Hi Etienne,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

February 1, 2023

Really helpful assistance
Iris helped me all the way till everything was fixed.
Very happy with the helpdesk

Boavistacircular
Netherlands
Over 1 year using the app
OneCommerce.io replied February 1, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

September 23, 2021

REALLY great app, and super responsive support. Every time a problem comes up, they have always solved it super quickly. Wouldn't mind upgrading our subscription plan in the near future.

Seoulish Korea
South Korea
Over 1 year using the app
OneCommerce.io replied September 23, 2021

Hi Seryung,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

August 5, 2021

Just amazing. This was going to cost us 20k in translation fees and weeks to copy all the content. This has now become a very low cost and simple job. Love it! Support is amazing btw!

Padelista Apparel
Belgium
Over 1 year using the app
OneCommerce.io replied August 6, 2021

Hi Stijn,

Here's Aidan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Aidan
Transcy - Translate Language and Convert Currency

Edited June 28, 2021

The app is super useful! Sometimes it has little glitches and can be slow, but overall it works great.

Ken & Jame
Canada
Over 1 year using the app
OneCommerce.io replied June 29, 2021

Hi there,

I'm Bevis from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app. Regarding to your concern, we got your valuable feedback and our Dev team is working on it to improve it in the better way.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Bevis
Transcy - Translate Language and Convert Currency

August 31, 2022

Really Nice App with a perfect customer support! Super userfriendly and very simple. I trully recommended it :)

mrsertha
Portugal
Over 1 year using the app
April 9, 2022

the staff is very kind to help me solve lots of problems. they have solid skill. I am happy with their service. Thanks!

KissPaw
Japan
Over 1 year using the app
OneCommerce.io replied April 16, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 25, 2022

Easy to use by translating my webshop in different languages. I will recomend this for sure by others.

bijou4all
Netherlands
Over 1 year using the app
OneCommerce.io replied March 1, 2022

Hi Patrick,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edited September 9, 2021

I used this app to improved costumers relation and make a sale st the costumers convinience it really work i recoment merchant to ad on this app to thirs bussiness on line

amzlfashion
United States
Over 1 year using the app
OneCommerce.io replied September 10, 2021

Hi Jose,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 29, 2022

App med mange funktioner. Kundeservicen er meget behjælpelig og hjalp os med at integrere dropdown i header. Kan anbefales

Tetogi
Denmark
Over 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Tonny,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency