Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its rich features and user-friendly interface. It's praised for translating all 3rd party apps, integrating with DeepL for superior translation quality, and automatic content checking for efficient updates. The app is also appreciated for its ability to optimize stores for other currencies and languages, and its customizable features that blend well with websites. Merchants commend the accurate automatic translations and the exceptional, responsive customer service that assists with customization and problem-solving.

March 4, 2022

i am impressed, awesome, instant translation, easy to setup, recommended for everyone, you should try

LALANALABS
United States
Over 1 year using the app
OneCommerce.io replied March 6, 2022

Hi Oscar,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

June 9, 2022

Great app & support! Well worth the money... 100% recommended. I have tried a few and this one is great no hidden fees

Anonymous Ism
United Kingdom
Over 1 year using the app
OneCommerce.io replied June 13, 2022

Hi Jake,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 6, 2022

Took a while to get it set up properly, but now it works well decent features, and easy to use reccomnded

amsclinic shop
Canada
Over 1 year using the app
OneCommerce.io replied January 6, 2022

Hi Richard,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 16, 2021

perfect customer service from Andy. the app is enough for the currency and translation change up to location.

watchhome.com
United Kingdom
Over 1 year using the app
OneCommerce.io replied August 16, 2021

Hi Emre,

Here's Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

January 5, 2021

Very helpful and lisa answered all my questions, the app is very well done and the free plan has everything i need as a startup business ! Thank you

BABI
Canada
Over 1 year using the app
OneCommerce.io replied January 5, 2021

Hi there,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

September 13, 2021

Excellent customer service; this is the app you need for your Shopify store great choice! You would not regret it.

YD Boutique
United States
Over 1 year using the app
OneCommerce.io replied September 14, 2021

Hi Yadira,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

July 13, 2022

Transcy was easy to set up and the customer support was fast and very helpful! Liz really did a great job!

Fellever&Paways
Austria
Over 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

October 18, 2022

The App works great end the service is really fast and helpful! Must have for multi language and currency!

BLACK HAMMER NUTRITION
Germany
Over 1 year using the app
OneCommerce.io replied October 19, 2022

Hi Ghazwan,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

July 4, 2022

Great support team and app, they help you set up everything and start with the translation as soon as possible

RoleClothing
Spain
Over 1 year using the app
OneCommerce.io replied July 5, 2022

Hi there,

This is Scott. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

February 15, 2022

Very helpful staff and service. Fast response and kind staff. Very easy to use as well. I am satisfied with the app and service. And maybe that's why they have such a high review

Purity Vitamin
Australia
Over 1 year using the app
OneCommerce.io replied February 16, 2022

Hi Michael,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency