Reviews (851)

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effectiveness in translating website content for international expansion. It offers free translations in up to two languages and is noted for its user-friendly interface and quick translation capabilities. Customer support is also highlighted as prompt and helpful, making this app recommended for businesses looking to adapt their sites for global audiences.

Edited June 13, 2025

I need a lot of translation work into German and this translation app delivers every time. Since I am a native speaker, I check the translations and they are on point, exact without fail. I highly recommend it. Amazing app and awesome support from the company.

Technium Foundry
United States
11 months using the app
March 28, 2025

Great app, well basically its just essential because we are managing 3 shopify markets, Hungary,Germany(DACH)region, and an English speaking domestic EU/International market

Please include an option to be able to set Hungarian as the language of shopify admin, so i can share my work better with my team, or anyone who not speaks english.

biscottiz.hu

Biscottíz
Hungary
10 months using the app
May 2, 2025

I was told by the Theme developer that the Translate & Adapt app was necessary to provide a second language (Japanese) to my store, thus installed it. While I appreciate the effort to streamline the translation process and find the search functionality to be indispensable, the automatic translations are impressively horrendous and cannot be used. Not a single one of them. The Japanese translations are very unprofessional in tone and manner and laughably incorrect. Many translations make no sense whatsoever.

We spent two months manually translating every single word of text throughout not only the website, but checkout journey and all hardwired communications and finished about 1/2 of the stores translations. Then, we had an issue with the navigation menu not leading to the correct URL, thus contacted Shopify to help. The IT support was able to identify and rectify the issue, but in the troubleshooting process, accidentally pressed the “Auto-translate” button, which then over-rode all of the manual translations that we spent months painstakingly translating.

Considering that there is no way to download an Excel spreadsheet for the translations nor is there a way to identify which translation applies to which page without constantly referencing the website while applying the translations, this mistake has set us back tremendously. It is absolutely incomprehensible that Shopify IT support not only has access to that button, but that pressing one button can override ALL of the manual translations. The icing on the cake is that there is no way to reverse the action or revert the code back.

USE WITH EXTREME CAUTION!!!

To the Shopify Product Managers / UI/UX Team, please consider the following enhancements:

1: Move the location of the “Auto Translate” button to a less conspicuous place. The current placement invites errors and mistakes.

2: Add a confirmation pop-up that clearly explains the ramifications of pressing the button

3: Add a functionality to reverse any changes

4: Add a functionality to restrict usage of this button or grey it out for some users

5: Make a proper user manual and ensure your internal staff know the ramifications of pressing that button

Nichome
Japan
Almost 2 years using the app
Shopify replied May 3, 2025

Thanks for trying out the app. A few things in response:
- It's not possible to overwrite manual translations with auto-translations. Check your previous theme, it's most likely the translations are there. To migrate them, use this tip: https://community.shopify.com/c/international-commerce/why-did-my-theme-update-erase-most-translations/m-p/2016134/highlight/true#M5948
- Auto-translations come from Google Translate. Other apps use different engines which might be better for Japanese.
- Translations can be removed by exporting the CSV, making column H blank, and reuploading with 'Overwrite' ticked. This will get you back to a blank state. Using the tip above after will bring over prior manual translations.
- No code is modified by Translate & Adapt.

April 15, 2025

Limited. Tried using this App and everything was looking really good, until we realised that it was translating underlying URL links in the body of our pages. This meant that the URL's in the links weren't correct, causing 404 errors. Once again, the standard response from Shopify was that the App was limited, and that we would need to pay more for a third party App that might do a better job.

Minibearings
Australia
Over 1 year using the app
March 17, 2025

It was working fine but at some point it completely stopped taking the right references but using for all products the same info. Support could only tell me to manually translate the references or use another app. It is unknown what the bug is due to and if it is fixable

De Giorgi Gioielli
Switzerland
About 1 year using the app
May 25, 2025

Great app, just hoping it will be expanded to more than 2 language's. The 2 are free and that is also great, i would be happy to pay extra to get more added!

Craft'n Build
Denmark
7 months using the app
March 7, 2025

We had already translated our shops main language and ALL tags, labels e.t.c but apparently we can no longer edit this directly in shopify but have to rely on an app that makes this an impossible operation.

The app becomes completely useless when it can't translate, or should i say, change the reference text into the same language but to something more suited for the issue

KITEBOARDCENTER
Sweden
12 months using the app
March 5, 2025

Overall a good app, but it's a shame that third-party content still can't be translated. It would be important to have features like reviews translated into the respective language.

ROOM IN A BOX
Germany
12 months using the app
April 12, 2025

It's so important and good but they should add bulk translate for stores that have many products like me I have 366 products so it's so difficult to translate all these products individually

Eleronchic Fashion for All
United States
7 days using the app
March 18, 2025

J'ai installé cette API il y a seulement 1 mois pour traduire entièrement mon site du français à l'anglais et la traduction est de tellement bonne qualité qu'elle m'a apporté du trafic sur mes pages de blog en anglais. On peut aisément apporter des modifications manuelles ; la version anglaise de mon site n'est pas tout à fait la même que la version française, je peux adapter les textes et les photos en fonction de ma clientèle (idéal pour l'A/B testing). Je n'ai pas testé au delà de la traduction d'une seule langue, je pense que cela viendra plus tard, mais pour la traduction en anglais, je recommande vivement cette application.

NEIJE
France
5 months using the app