Reviews (1,315)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective support team, which quickly resolves issues. They value the automatic translation feature, though it currently supports only two languages, and the manual translation option for improved quality control. The app is praised for helping businesses reach new markets and continuously improves based on merchant feedback, making it a valuable tool for expanding international presence.

November 14, 2024

The search field does not do a good enough job to find what you are looking for. but the rest works okay.

MIROPAC.INC
Canada
Over 1 year using the app
September 4, 2024

I don't know I am using it wrong, but a lot of the translation on the websites is wrong and I can't seem to edit any of that. I can only edit the menu, and meta data. but not the actual content on the webpages?

KERAMIKEN
Sweden
7 months using the app
October 18, 2024

Hello, i need help cause 2 words can't be translate in my website and i can't do it manually. how can i have some help?

Thés & Epices Bio
Belgium
29 days using the app
September 1, 2024

The app is great but there are two key features that are missing at the moment:

-Localizing product images
-Integration with review apps like Loox

TaggyPro
Italy
27 days using the app
October 27, 2024

Leider ist die Übersetzungsfunktion von Shopify für international agierende Shops stark eingeschränkt. Auch wenn Shopify verschiedene Sprachen unterstützt, kann man die Inhalte für unterschiedliche Märkte nicht individuell anpassen. In meinem Fall möchte ich z.B. in Deutschland „Kostenloser Versand ab 100€“ anzeigen und für den Rest Europas kostenlosen Versand erst ab 150€ anbieten. Die Übersetzungs-App erlaubt es jedoch nur, diese Information auf der Standardseite zu bearbeiten, was länderspezifische Anpassungen unmöglich macht. Das beeinträchtigt die Klarheit und die Kundenerfahrung. Es wäre großartig, wenn Shopify hier mehr Flexibilität bieten würde!

Qombis
Germany
Almost 2 years using the app
August 13, 2024

The app only translates 2 languages and you have no option to have more. Google translate is a basic translator, so you get a lot of mistakes. You need to check everything and change it manually.

I ended up with 'rug' (physical bodypart back in Dutch) instead of going back to the next page :D
Also in French 'outlet' was changed in 'way out' as Sortie :D among dozens of other translations that went wrong.

Olleke Wizarding Shop Amsterdam Brugge London
Belgium
1 day using the app
October 9, 2024

Podrían incluir más de 2 idiomas para traducir, sería un plus para todos...

trujilloartgallery.com
Spain
16 days using the app
July 29, 2024

good to use

Sparkmoda.info
United Arab Emirates
5 months using the app
Edited January 29, 2024

It seems to use google translate which created odd translations. I am selling clothes and it would consistently change "flat" to "apartment" in other languages. Obviously that is not what I meant. So it works but still needs a lot of double checking.
Sadly you can primarily choose to translate everything, which , when I tested it, changed all my manual adjustments. The support team tried to help in this matter, and confirmed that this is not the usual, but I did have issues with needing to retranslate things.
However a fix around was deleting fields to a blank in the translation and that no longer got translated. But it was not the greatest solution for me.

Since the google translation didnt work great for me, i ended up making a lot manual and after a while gave up. I am sure if you have easier content, easier understandable for google, it might be useful. Also the support is great proactive in trying to help.

Add-on: because of those difficulties, I disabled now the translate app. But now the entire page reflects in that weird translated german even though my default language is English! I reached out to the support and they explained that when you use any translation app, that your translation gets saved in your shopify store. So my only fix was talking to shopify who helped me to take it down again (however, this took 2 days until it was fixed. Not great when the language is so wrong translated)

SOHVI
Sweden
3 months using the app
January 5, 2024

It is good, but why only two language automatic translations? We can even pay to have more languages!

VAXLAMP
Hong Kong SAR
Over 1 year using the app