Reviews (1,395)

Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly "Auto translate" feature, which simplifies the translation process and is ideal for reaching international customers. The app offers a free trial for one language and includes convenient direct editing tools. Reviewers appreciate its time-saving capabilities and effectiveness in reducing manual translation efforts, often recommending it as perfect for enhancing business operations.

February 3, 2025

Translating Shopify into German was quite tedious, as I had to manually translate 150 checkout pages, each containing 20-30 lines. It took about 3-4 minutes per page to ensure everything was correct.

In the end, everything is now clean and well-structured. Replacing images also works perfectly. However, I read a comment from three weeks ago where someone mentioned that their settings were completely erased.

To be safe, I exported my translations and hope the same doesn’t happen to me.

MystBit Store
Germany
About 2 months using the app
December 18, 2024

This is a gamechanger for internationalisation. Only the metaobjects could have been included from the start, one has to manually "auto-translate" each object. Or is there another method?

myvelo.de
Germany
9 months using the app
November 19, 2024

Really good. But there could be content requiring translation which is missing from the translation table. But it's not common.

RYSE
United States
7 months using the app
December 10, 2024

Yes I would recommend it. In the beginning it took some searching to find out what you do or don't offer, but later you will see and appreciate that you can also translate yourself.

Tresado
Spain
3 days using the app
December 14, 2024

The app is good and easy to use, but it does not automaticly redirect to the language in the country the visitor is based...

Kerafactor Europe
Sweden
25 days using the app
Shopify replied December 17, 2024

Hi there, if you want to show your customers their local language automatically, you can do this in the Shopify admin. Please go to Settings -> Markets -> Preferences, and turn on language redirection.

September 30, 2024

So far it's very easy and works great! But many of our customers speak Haitian Creole, and it is not available. There's also not an option to just add your own language and do things manually, which I would be willing to do. Hopefully I can make that happen for all our Haitian customers (aka most of our customers!!)

Bon Tropik
United States
3 months using the app
February 6, 2025

Simple, straightforward, and easy to use.

At Tommy's Shop
United States
4 months using the app
Edited September 26, 2024

The translations are quite OK considering it's free. However I'm facing an annoying problem - the app is using some old content from my first app installation a few months back. I had started translating but deinstalled the app as I didn't need it anymore. Last week I reinstalled it and I can see that the app used some of my old content. I cannot understand how it happened, but somehow the content has not been updated during the automatic translation of my shop. In consequence, the text is not properly translated. There's also no option to translate text on the main page. I'm translating from French to German - as I'm fluent in both, I can see that there are many mistakes which makes it look very unprofessional. I'd appreciate if someone could tell me how to reach the support team.

EDIT - Rich from the support team reached out to me 1-2 days after I submitted my review and provided concise explanations and the needed solutions for the issues I had been facing. I realized that I had overlooked the feature for editing the homepage directly in Translate&Adapt which I apology for. As I wrote before, the translations are good and the app is simple and straightforward to use (unless you overlook a feature like I did). The only negative point and the reason why I'm giving it 4* is because the app only allows you to translate the content into two languages although I assume most store owners would need to have their pages translated into at least 3 languages if they are active in or want to expand internationally. Hope that in the future a paid plan will be offered. I'd definitely pay for one or two more automatic translations. Other than that, I'm quite happy with the app as it perfectly fits my needs for now.

D'ALMA
Luxembourg
3 months using the app
Shopify replied September 17, 2024

Hi, sorry to hear this experience but it's some easy fixes. Will drop you an email

October 14, 2024

I love it so far but I really would love a feature that makes product titles not translated automatically. In Arab countries we sometimes prefer english product titles or at least in my country especially because the product titles are not really important in a clothes store. so to not get my product titles automatically translated I'm copy pasting all the english titles in the Arabic titles fields which is kinda annoying.

Littlepie.kw
Kuwait
About 1 month using the app
Shopify replied October 15, 2024

Thanks for the feedback and for trying the app. A quicker way to solve this: go to Settings > Languages > Export, then open the CSV in s spreadsheet program like Google Sheets or Excel, delete all rows that aren't 'PRODUCT' in column A and 'title' in column C, so you're just left with product titles. Then clear everything in column H. Export the CSV, then reupload ticking -'Overwrite existing translations' and this will then make the translation for all product titles blank, which will then inherit the default language (assuming that's English).

October 6, 2024

It was almost perfect, but that's okay, maybe I didn't describe something very well, thanks for the automation:)

Digital Dynasties
Israel
6 months using the app