Reviews (1,285)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective support team, which quickly resolves issues. They praise its time-saving auto-translate feature for two languages and the option for manual edits, enhancing customer engagement and potentially boosting sales. The ongoing updates from developers also demonstrate a commitment to improving its features and usability.

October 31, 2024

I found the following issue with the translation tool:

The translation tool doesn't maintain proper spacing when carrying over bold formatting from German to English
Example:

German (correct): "...aus Bio-Aloe Vera und..."
English (incorrect): "...oforganic aloe veraand..."
English (should be): "...of organic aloe vera and..."

All bold formatted text segments in the English translation lack spaces before and after them

This happens consistently with every bold text segment in the translation

NUVASKIN
Germany
9 months using the app
November 14, 2024

Spent hours translating my entire site only to find that the language does not automatically switch based on a visitor’s location. So my website is still very much single-language for everyone. What good is a translating app that doesn’t have geolocation?

Checked all Help articles and the only geolocation app Shopify links to is no longer available in the App Store. So the Help articles are not even up to date.

I then tried to contact support, but all I get is a chat widget with neverending three dots. A very frustrating experience.

Kurafuchi
France
3 days using the app
Shopify replied November 15, 2024

Hi there, you can automatically switch languages based on a buyer's preferences. Go to Settings --> Markets --> Preferences --> turn on Language redirection.

We do recommend having a way for customers to manually select their language with a drop down in addition to this. If you're using any up to date theme from the Shopify theme store, this comes built into the theme.

July 26, 2024

I gave a two because you can only have two languages allowed. Not user friendly. And doesn’t bulk translate like it should. Seeking another app

Vela Lash Bar
United States
About 1 month using the app
Edited August 9, 2024

Rapide et efficace mais il ne prends pas en charge les URL. Donc le rendu ne fais pas du tout professionnel.
Edit en réponse à votre réponse : j'ai 700 produits j'ai autre chose à faire que de renommer les URL une par une , sinon je ne prendrais pas d'App de traduction AUTOMATIQUE.

Alice Jewels Family
France
21 days using the app
Shopify replied August 9, 2024

Translate & Adapt has the ability to translate URLs.
See this video to understand how https://youtu.be/1oXLydxjgS8

May 31, 2024

Even if you translate manually it does NOT makes any changes, it stays has the App has translated.
Plus there is not any possibility to "lock" words that you don't want to be translated.

abiaakha
Switzerland
13 days using the app
Shopify replied June 20, 2024

Hi there, we've reached out via email to try and help!

January 18, 2024

I used the translation app to translate my shop into both English and German. Initially, I was pleased that two languages were offered for free. Unfortunately, only a portion of my website was automatically translated, and all products and pages were omitted. Additionally, I discovered some translation gaps.

Another issue arose when attempting to re-run the automatic translation, as I received a message stating that I had reached my translation limit. This was very disappointing and confusing. Have I made an error, or has my shop fallen victim to a technical glitch?

I am hopeful for a resolution to this issue, as the current situation significantly impacts user-friendliness.

animals@shop Sp. z o.o.
Poland
5 months using the app
January 30, 2024

All of my descriptions, products etc are on norwegian, is it possible to chnge default language into english, and make everything translated from norwegian into english?

EveryTrendy
Norway
8 months using the app
Shopify replied June 20, 2024

I recommend checkout this youtube channel to understand a bit more about how default languages work https://www.youtube.com/@Shopify-Translate-and-Adapt

March 7, 2024

I wish there there were more languase added,loke haitian creole.

Thank you

YBG&KYLESTORE

YBG&KYLESTORE
United States
5 months using the app
January 24, 2024

Works good but there is no way to adapt strings in the default language for all markets.

OSSO
Germany
About 1 month using the app
Shopify replied January 26, 2024

Hi there, please be in touch at localization-product-team@shopify.com. Translate & Adapt can adapt the default language by market, for example if your default language were English you could have 'color' in one market and 'colour' in another, but if you want to change default language strings in all markets, then you would edit the default source content in admin. Translate & Adapt takes the source content (on the left in the editor) and allows you to modify on top of that for different language contexts; it is not able to modify the source.

July 14, 2024

no quiere poner todos los idiomas

HidraPet
Peru
2 days using the app