Reviews (1,134)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective translation capabilities, which significantly reduce the time needed for website localization. They appreciate the free trial and features for testing its functionalities. The responsive customer service is also frequently praised. With both automatic and manual translation modes and seamless Shopify integration, it's ideal for businesses targeting multilingual markets.

August 20, 2024

Not working anymore? I cannot modify our eshop's translations anymore. Oauth error invalid_request: The redirect_uri is missing. Can you help please?

Chamaye
France
Over 1 year using the app
August 6, 2024

Very bed option. first of all they use google translate that goes really bad. second, just after conversation with shopify support they enlightened me that shopify and this app (owned by shopify) isnt support multi languages combined with their own feature "MetaFields" so if you are planning to setup multi-language store and use meta fields dont do it and choose only 1 language for the store. Very disappointing for platform who charge money for multiple products but doesnt support it. the joke is on us, i recommend to use whocommerce rather than shopify that offers you options of 4 years old developer.

PURRVANA
Israel
2 months using the app
Shopify replied August 9, 2024

Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt can translate metafields (with definitions). Please be in touch at localization-product-team@shopify.com and we will help you resolve

Edited August 9, 2024

UPDATE! FALSE! It did in fact create a version of my website - in other languages - cuz if it didn't - they howwwwww can people read it in another language!?!? Not to mention I saw the actual pages in other languages.

created 144 additional pages with 404 errors on my website from duplicate translated pages that do NOT direct to correct english translation .

Coral Strands
United States
1 day using the app
Shopify replied August 9, 2024

Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt cannot create additional pages. Please be in touch at localization-product-team@shopify.com and we will help you resolve.

August 10, 2024

This is really poor features and benefits app....no rules, no blog filters, no filter tags ... kinda student work or so....

shame

FinModelsLab
Ukraine
4 days using the app
June 15, 2024

We cannot translate blog tags! its a limitations.

Patrizia Volpato srl
Italy
4 months using the app
March 31, 2024

This app is extremely hard to manage, I still can't find a way to make the translatios as every time I get into the screen is locked, I cannot edit the text, also it says Spanish for Canada and I cannot change this anywhere, and I'm not in Canada and the store is not located there, there is no market there, nothing to do with Canada and yet I have the only option to edit the Spanish for Canada, it is not even an official language there. There is no tutorial or help documentation to understand how this is made or how to configure it. No idea way it is fixed in Canada and I cannot seem to find a way to change this.

MalleusIncus
Mexico
About 2 months using the app
Shopify replied April 2, 2024

Hi, thanks for trying out Translate & Adapt. Please see your email for a response

March 19, 2024

I’m unable to translate the app.

- I’m using the Zepto Product Personalizer app, but this app doesn’t display any characters in the Translate & Adapt app. I want to translate all the text, buttons, tooltips, etc., to another language. How can I translate the Zepto app?

- Another app I’m using is Planet—Carbon‑neutral shipping. I can’t find where to translate the text, even though I can see it translated when accessed in different markets.

August Berg
Singapore
Over 1 year using the app
June 9, 2024

CANT USE THE TRANSLATION FOR MY MARKET , THEY WANT ME TO USE IT JUST FOR PRIMARY MARKET AND I CANT CHANGE THE PRIMARY .

Albert Ansel
Morocco
About 1 hour using the app
Shopify replied June 10, 2024

Hi, we'll be in touch to help resolve issues for you

April 20, 2024

2 traductions automatique possible !
Aucun moyen ou indication pour traduire manuellement, bref application non exploitable !

BAZA BABY'S
France
About 2 months using the app
Shopify replied April 22, 2024

Although you can only auto-translate only 2 languages you can manually translate up to 20. Here's a video that shows this in action. https://youtu.be/euzdbT6rozk

August 13, 2024

Ne marche même pas j'ai traduis la langue et définit les pays dans lequelle elle est censé traduire en anglais mais ça ne marche meme pas

Fleavel
France
16 days using the app