Reviews (1,407)

Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its straightforward interface and effective basic translation capabilities, which help expand into new markets by translating websites into various languages. They value the option to manually edit translations for greater accuracy and praise the responsive support team for quick issue resolution. The app's free trial and translation services are also highlighted as significant benefits, making it a time-saver that simplifies business operations.

July 28, 2023

not good if you want your store to have good translation
I could not fix translation of main menu, collections, products etc.

USA Apteka
United States
4 days using the app
Shopify replied July 29, 2023

Hi there, thanks for trying out the app. Can you please drop us a note to localization-product-team@shopify.com - all of those the things you mention can be edited. Thanks

Edited February 11, 2024

Nach ca. 2 Dutzend mal laden, scheint es zu funktionieren. Schade dass man Änderungen nicht direkt einfügen kann, sondern diese im Produkt direkt machen muss, bevor eine Übersetzung erfolgt. Und die Frage die sich mir noch stellt ist, ob die rechtlichen Texte (z.b. AGB) so übersetzt werden dass diese rechtlich verbindlich auch im Ausland gelten

Beautywell24
Germany
About 3 hours using the app
Shopify replied January 16, 2024

Hi, we have emailed, please be in touch

Edited October 4, 2022

Edit,
Up to 2 stars because of the reply from the team, thank you.
I believe our case won't be an isolated one, as people who use Traditional or Simplified Chinese all scatter around the globe, so any website that is using Shopify and serving both sides of them at the same time would face the same problem.
======= We appriciate shopify to have their own lanaguage translate app but this mess up our website and setting.
Initially, we were using another app and let the website display English, Chinese Traditional (with /zh-tw) and Chinese Simplified (with /zh-cn) and customers can choose the langauage they want with a selector. Now shopify put all chinese language under /zh only and can only allow us to choose 1 of them as the store language along with English, we understand we can assign Simplified to China, and Traditional to Taiwan but the problem is we serve customers from both side who live here in UK. You just put our hours of work of doing translation into nothing. I sincerely hope you can rectify this asap, thank you.

Oxford Mart
United Kingdom
11 minutes using the app
Shopify replied October 4, 2022

Hi there, these are fair critiques. Whilst this situation isn't caused by the app directly, a Shopify level solve will be required. The reason for it happening is the clash with the markets subfolder format: example.com/{country ISO code}-{language ISO code}/ but we are looking at a solution - accelerated by your feedback, so thank you. Note that it is unique to having both forms of Chinese on one market, but your use case totally makes sense. We'll be in touch once we have something to test.

Translate & Adapt product team

January 26, 2024

Zenith Style
India
About 1 month using the app
June 3, 2024

Gsekhon
India
Shopify replied June 20, 2024

Hi there, we would love to help with any issues you have with the app. We'll reach out over email.