Reviews (1,327)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and efficient translation capabilities, essential for expanding into new markets. They appreciate the quick translation process, often completed within hours, and the responsive support team. The automation features significantly ease managing multilingual content, and the free trial for translating a full language is especially valued. However, some suggest manual checks to ensure translation accuracy.

September 23, 2023

When will there be more than 2 languages, even if we would like to pay for it?

Cheerble
Hong Kong SAR
About 1 year using the app
September 30, 2023

PLEASE make it so that you can translate tags. PLEASE!!!

PetUtopia
Netherlands
10 months using the app
May 5, 2023

A decent app but rather complex to use and long loading times. However, lately the saving process hangs a lot and you are forced to reload the page and rewrite the translations. Really frustrating.

SMRTLAB
Sweden
8 months using the app
September 14, 2022

Je viens d'installer votre application et j'ai des problèmes à certain endroits ou la traduction ne se fait pas et je tente de voir à qui je peux parler et il n'y a aucun endroit pour recevoir de l'aide.

Bracelets Nimar
Canada
8 months using the app
Shopify replied September 14, 2022

Bonjour, merci pour votre commentaire.

Notre équipe de support chez Shopify peuvent répondre a vos questions sur l'application "Translate & Adapt" à travers le l'assistance client au https://help.shopify.com/fr/support.

Cependant, nous vous avons envoyer un e-mail où il nous fera plaisir de vous assister là!

March 27, 2023

It works well, but it does not translate the content that is generated via a Website Builder such as Gempages.Is there a workaround to this other than paying premium on third party apps ?

Autobay
Greece
7 months using the app
Shopify replied March 27, 2023

Translate & Adapt has access to 3rd party apps that store content inside Shopify and are integrated with the Translation API. If an app doesn't store it within Shopify the app can't access the data to translate. Shopify strongly recommends partners to integrate with the APIs because it means they can support new features that roll out which increase reliability, speed, security and features adoption.

Translate & Adapt is working with Pagefly though, so you can maybe try that. Alternatively some merchants prefer to operate two language apps side by side, as some apps have the capability to translate content in the front end. We don't recommend that as translating in the front end means that some logic such as localization to a specific market may be broken. Still that is a way to make it work.

Edited June 29, 2023

Pretty good except that you can't search in ALL text.

you need to know where your content is located before you search, which you often don't.

Also missing translation of Shopify Reviews

SummerSand
Denmark
7 months using the app
Shopify replied June 29, 2023

Thanks for the review and for trying the product! Short term use the CSV (Settings > Languages > Export) but search is coming very soon!

March 12, 2023

Good feature. Really hope that the team can implement "Glossary/Dictionary" to apply translation for key words.

TD Pajamas
United States
7 months using the app
June 8, 2023

Am I missing something? Why only allowed to translate 2 languages? While the app did a great job of translating the two languages I chose, it was disheartening to see so little variety.

Sheair Butters
United States
5 months using the app
Shopify replied June 8, 2023

Translate & Adapt allows for 2 auto translated languages. You can translate up to 20 languages manually (that's 18 languages more). There is a cost associated with letting merchants auto-translate and that is the reason why it is limited. We are looking options to pay for additional languages similarly to other translation apps in the Shopify ecosystem. Translate & Adapt is the only app that lets you auto translate whole 2 languages for free.

We have seen merchants who want to auto translate more language and are using other apps or Translate & Adapt in addition to other apps.

February 19, 2023

Hello,

everything works fine except for 2 things:
1. the main menu is not translated
2. And words with "&" are translated with: &

Could you maybe help me there?

Regards

Niklas

Lindenbecker
Germany
5 months using the app
August 28, 2023

Nice native app. The biggest pitfall and the reason why we are writing this review is that "...up to two languages for free..." in the app description actually means "...up to two languages, doesn't matter if you're willing to pay or not..."

Would be greatly appreciated to have the ability to auto-translate in more than 2 languages.

Shop Statik
United States
4 months using the app