Reviews (1,407)

Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its straightforward interface and effective basic translation capabilities, which help expand into new markets by translating websites into various languages. They value the option to manually edit translations for greater accuracy and praise the responsive support team for quick issue resolution. The app's free trial and translation services are also highlighted as significant benefits, making it a time-saver that simplifies business operations.

February 9, 2023

With Unknown reason, every time we log out some translations will be lost, we have to constantly reset the translations ..

MR.Balloon 氣球先生官網
Taiwan
4 months using the app
Shopify replied September 11, 2023

Hi, thanks for using the app and the feedback - please check your email for a response.

March 11, 2023

The app Translate & Adapt does not translate the filter in a collections page. We tried to address this issue to their support and they refer us to Shopify support, where the app is actually internal to Shopify.
Either way they didn't help us and claim it on Shopify. It doesn't matter where the problem is rooted but still is kind of pointless that such a crucial part of a shopping platform can't be translated.

INGILIZ
United Kingdom
3 months using the app
Shopify replied September 11, 2023

Hi, thanks for trying out the app and sharing feedback. Whilst this was an issue from outside Translate & Adapt, we recognise the frustration and confirm the relevant team has addressed this and filter values and labels are now fully translatable.

Edited December 21, 2022

This app is horrible in so many ways.
No way to set default language without UNINSTALLING the language you translated??? what's that?
lets say I set up 3 langauges, English (Default), Polish and Icelandic, translate everything. and then want to make Icelandic the Default one, that will DELETE my translation and I need to start over, but NO, that won't work because that language does not have the assets strings to be translated when default...
I lost weeks of translation work due to this app and my store is a mess

Icevape
Iceland
3 months using the app
Shopify replied December 21, 2022

Hi there, thanks for trying out the app and sorry to hear you've had a rough experience. It sounds like you're describing Settings > Languages functionality issues rather than Translate & Adapt, but we'll be in touch nonetheless and sort all we can.

Translate & Adapt team

December 17, 2023

Why is this application unable to translate into Arabic?
لماذا هذا التطبيق عاجز عن الترجمة الى العربية؟

Forsa KSA
Saudi Arabia
About 2 months using the app
Shopify replied December 18, 2023

Hi, we'll come back to you on this.

Edited December 21, 2022

The Finnish translations are awful, and the worst thing is that this app is affecting every other language app and making it nearly impossible to fix it. I can't recommend this.

Saul's Cart
Finland
About 1 month using the app
Shopify replied November 16, 2022

Hi there, the auto-translations are provided by Google Translate. The quality of languages may vary and we'll note that Finnish was not as you'd hoped for your store. We'll be in touch to understand clashes with other apps; Translate & Adapt does not add code to the theme.

The Translate & Adapt team

October 19, 2023

NEFUNGUJE... POŘÁD NAČÍTÁ A PAK NIC

Boží Slovo
Spain
About 1 month using the app
Shopify replied December 20, 2023

Hi, we've sent an email to work out what happened here - hopefully this was a temporary issue.

September 21, 2023

Absolutely terrible.
There is no more search option when editing the translations.
Shopify as a whole gets worse and worse, apps too!!!!

My Store
Bulgaria
28 days using the app
Shopify replied September 25, 2023

Sorry to hear you are having challenges. We have reached out for more information.

October 14, 2022

Buggy! Now I am on a state it says it is translating and never finishes the job. Regardless if I clean the cache, change the browers, or even uninstall and install the app again does not work. Very bad design and the problem is probably on the back end.

Le LanVin
United States
20 days using the app
Shopify replied October 14, 2022

Thank you very much for this review. There was a technical problem that prevented your translations from finishing. This problem has been resolved, so we'd love to invite you back to try the app again :)

February 24, 2023

Finally a mean to translate the content of our shop, from Shopify themselves. However, completely unusable as long as there is no option to exclude the translation of some fields.
We have some metafields on products/collections that contain code or identifiers, we obviously don't want to translate those, and we can't get over all of them manually to revert them back to their original content on the translated version of the store.

YAY Paris
France
7 days using the app
Shopify replied September 11, 2023

Thanks for using the app and the feedback. Please see an email send with how this is achieved.

January 30, 2023

De repente dejó de funcionar. Desinstalé e instalé de nuevo y me dice que no tengo permiso para instalarla.

Maricarmen Bigler
Switzerland
3 days using the app
Shopify replied September 11, 2023

Hi, thanks for using the app and the feedback - please check your email for a response.