Reviews (1,327)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and efficient translation capabilities, essential for expanding into new markets. They appreciate the quick translation process, often completed within hours, and the responsive support team. The automation features significantly ease managing multilingual content, and the free trial for translating a full language is especially valued. However, some suggest manual checks to ensure translation accuracy.

September 6, 2023

Together with Shopify Markets this app could be a 10/5 stars. Unfortunately, it's not possible to translate more than 2 languages automatically, which is a big bugger to us since we want to do a Europe wide rollout with our shop. We would be willing to pay for every additional language, for sure, but even this is not yet possible. Is there a date when this super important feature will be released? As soon as this is possible, we'll increase our rating for sure!

Enecta.en
Netherlands
4 months using the app
December 5, 2023

Translated products will feed into Google Merchant Center even if the language has not been published. So be careful when installing this app on your store as it can mess up your integration with Google Merchant Center severely while you work on the translations.

Jungle Bird
Sweden
4 months using the app
December 14, 2022

I think the result of auto-translation is quite acceptable. But not having the option to select multiple or all products to translate at once is painful, especially when you have 100+ products to translate into more than 1 languages..
And also not sure what happens when a product description or any content is updated?

the Atelier H
China
4 months using the app
Shopify replied December 14, 2022

Hi there, thanks for trying out the app. Stores can be translated entirely in one go, and unedited auto-translations will update if the default content is updated.

The Translate & Adapt Team

June 23, 2023

Impossible to translate policies, and no way of knowing why... Where can I get help with this?
Good translation though

Berteil
France
4 months using the app
Shopify replied June 23, 2023

Thank you for the feedback. Legal policies can be manually translated in Translate & Adapt. If you currently don't have any policy it will not appear in the app because there is nothing to translate. If you do have even one policy all the policies will appear in Translate & Adapt.

We do not auto translate policies because they are a legal document and auto translating it might create legal issues. This is one area where we recommend to translate with a professional who can cater the translation and policy to the market and type of products you sell.

July 4, 2023

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*TrendyMarket-<
Türkiye
3 months using the app
September 27, 2023

muito bom mas falta uma coisinha que era mais configurações para deixar ainda melhor nocaso nao consigo colocar ele como opção pro cliente escolher o idioma

Wanna B€ Yours
Portugal
2 months using the app
Shopify replied September 28, 2023

Hi, Language selectors are a part of the theme. It isn't related to Translate & Adapt. To turn it on you can go to your theme settings and turn it on.

Edited March 8, 2023

I changed languages. But I cannot change default languages for automatic translation. After I discussed with app team. I can reset program but it still need progress of many parts.

EmpressKorea
South Korea
2 months using the app
Edited June 14, 2023

ONLY 2 LANGUAGES?? IS THERE ANY WAY TO TRANSLATE MORE LANGUAGES EVEN MANUALLY? THIS IS WAYYYYYY TOO LITTLE..

cutiesss.com
Italy
About 2 months using the app
Shopify replied June 14, 2023

You can manually translate up to 20 languages manually which is the Shopify limit for no. of languages. The limit of 2 languages is only related to the use of auto-translate.

Edited September 15, 2022

Good, but it lacks some important features:
1. Export/import specific content for CSV/Excel: for example the possibility to export/import ONLY the products or ONLY the collections or ONLY specific metafields or ONLY the theme sections, etc.
2. Add "Name" or "Namespace and key" in the metafield export file (it is impossible to filter specific metafields if you do not name them in the spreadsheet)
3. Move translations between themes (Theme Sections and Theme Assets)
4. Apps text translations

Ghidini 1849
Italy
About 2 months using the app
Shopify replied September 15, 2022

Hi there, thanks so much for trying the app and your feedback.
1. From Settings > Languages you can export and import a CSV. You can delete any rows you don't want to upload, so you can import a resource type at a time. Export by resource is coming.
2. This is helpful feedback. It's a limitation from outside our app, but improved metafield support is under development. In the short term the CSV can be used to translate all instances of a phrase using your spreadsheet tool's find and replace.
3. This is an additional limitation outside the app but one we are looking at closely. Standard theme content such as checkout and system messages are included in all Shopify themes in supported languages. As themes can differ, migrating edited content between themes has challenges. The CSV can also be used to match content between themes.
4. Shopify Translate & Adapt translates content available via the Translations API, which for 3rd party apps means it saves to metafields or the theme. However some 3rd party apps can translate other 3rd party app content on the storefront using Javascript. These can be used alongside Translate & Adapt.

Best wishes,

Shopify Translate & Adapt team

July 18, 2023

Easy enough to use, but Google Search Console is constantly calling out 404 not found errors for multiple localized pages. Reran auto-translate multiple times. Keeps coming back with random missing localized pages. Not a reliable product.

AI Art Delta
United States
24 days using the app
Shopify replied July 20, 2023

Hi, thanks for the review. Something doesn't sound right here - please get in touch at localization-product-team@shopify.com and we'll look into it. Thanks