Reviews (857)

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effectiveness in translating website content for international expansion. It offers free translations in up to two languages and is noted for its user-friendly interface and quick translation capabilities. Customer support is also highlighted as prompt and helpful, making this app recommended for businesses looking to adapt their sites for global audiences.

October 4, 2024

bra & enkel.

Hem5
Sweden
About 11 hours using the app
July 28, 2023

not good if you want your store to have good translation
I could not fix translation of main menu, collections, products etc.

USA Apteka
United States
4 days using the app
Shopify replied July 29, 2023

Hi there, thanks for trying out the app. Can you please drop us a note to localization-product-team@shopify.com - all of those the things you mention can be edited. Thanks

December 14, 2022

I think the result of auto-translation is quite acceptable. But not having the option to select multiple or all products to translate at once is painful, especially when you have 100+ products to translate into more than 1 languages..
And also not sure what happens when a product description or any content is updated?

the Atelier H
China
3 days using the app
Shopify replied December 14, 2022

Hi there, thanks for trying out the app. Stores can be translated entirely in one go, and unedited auto-translations will update if the default content is updated.

The Translate & Adapt Team

May 19, 2024

parfaitement bien

World Of Styles
United States
19 days using the app
June 21, 2024

great

InstruArtes
Argentina
13 days using the app
October 5, 2022

Can't add both Traditional & Simplified Chinese to the site, and only allow choosing one of it, that's not make any sense... do u know in Asia Pacific trilingual that included English, Traditional Chinese, Simplified Chinese are quite common. I'm so disappointed T_T...

關師傅⼩店
Hong Kong SAR
2 days using the app
Shopify replied October 6, 2022

Hi there, these are fair critiques. Whilst this situation isn't caused by the app directly, a Shopify level solve will be required. The reason for it happening is the clash with the markets subfolder format: example.com/{language ISO code}-{country ISO code}/ but we are looking at a solution - accelerated by your feedback, so thank you. Note that it is unique to having both forms of Chinese on one market, but your use case totally makes sense. We'll be in touch once we have something to test.

October 26, 2022

Hi there, great app! Super easy setup and easy to use. One question though.... Anyway I can move the language selector from the footer to the header?

TarponBay Shop
United States
About 2 hours using the app
Edited September 15, 2022

Seems good so far but I want to translate the entire store and not go page by page and product by product. And I'm still await the ability to alter product url's, that would be a game changer.

JORD OF SWEDEN
Sweden
About 14 hours using the app
Shopify replied September 15, 2022

Thanks so much for trying the app and your feedback.

Whole stores can be translated using Google Translate from the app's home page by clicking 'Auto-translate'. Up to 2 languages can be auto-translated.

Product URLs are under consideration, thank you for your feedback.

Best wishes,

Shopify Translate & Adapt team

July 9, 2023

Terrible assistence and support. There is no instruction anywhere, if there is a problem they do not help and ask you to hire someone. Terrible button!!! It's at the bottom of the page where no one sees, has no choice of style and how to switch to the header. There's no way to know whether or not it's working.

BITZ
Brazil
1 day using the app
Shopify replied July 10, 2023

To update, the issues here were around placement of the language switcher and challenges with a 3rd party theme. Support has been provided. Please be in touch.

February 9, 2023

With Unknown reason, every time we log out some translations will be lost, we have to constantly reset the translations

zemkapota
Latvia
1 day using the app
Shopify replied September 11, 2023

Hi, thanks for using the app and the feedback - please check your email for a response.