Reviews (861)

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and accurate translations, which are particularly effective when checked by native speakers. The responsive support team and efficient search functionality enhance user experience, aiding in managing translations and expanding into international markets. Continuous updates, like improved formatting retention and simplified retranslation processes, along with a direct editing feature, make it practical for multilingual e-commerce operations.

Edited September 15, 2022

Seems good so far but I want to translate the entire store and not go page by page and product by product. And I'm still await the ability to alter product url's, that would be a game changer.

JORD OF SWEDEN
Sweden
About 14 hours using the app
Shopify replied September 15, 2022

Thanks so much for trying the app and your feedback.

Whole stores can be translated using Google Translate from the app's home page by clicking 'Auto-translate'. Up to 2 languages can be auto-translated.

Product URLs are under consideration, thank you for your feedback.

Best wishes,

Shopify Translate & Adapt team

July 9, 2023

Terrible assistence and support. There is no instruction anywhere, if there is a problem they do not help and ask you to hire someone. Terrible button!!! It's at the bottom of the page where no one sees, has no choice of style and how to switch to the header. There's no way to know whether or not it's working.

BITZ
Brazil
1 day using the app
Shopify replied July 10, 2023

To update, the issues here were around placement of the language switcher and challenges with a 3rd party theme. Support has been provided. Please be in touch.

February 9, 2023

With Unknown reason, every time we log out some translations will be lost, we have to constantly reset the translations

zemkapota
Latvia
1 day using the app
Shopify replied September 11, 2023

Hi, thanks for using the app and the feedback - please check your email for a response.

May 30, 2024

ok

Godfrieds Jeans
Belgium
About 2 months using the app
October 26, 2022

Ι installed the App but it doesnt show me the language selector on footer. I enables the "show language selecotr " on admin but still no diffference

Psalidixarti.gr
Greece
About 1 hour using the app
Shopify replied October 26, 2022

Hi, thanks for trying out the app and the kind feedback! You are not seeing the language selector because English is not enabled on your Greece or Cyprus markets. Head to Settings > Markets > Greece and then Domains and Languages, and check English. Same for Cyprus.

Edited September 15, 2022

Good, but it lacks some important features:
1. Export/import specific content for CSV/Excel: for example the possibility to export/import ONLY the products or ONLY the collections or ONLY specific metafields or ONLY the theme sections, etc.
2. Add "Name" or "Namespace and key" in the metafield export file (it is impossible to filter specific metafields if you do not name them in the spreadsheet)
3. Move translations between themes (Theme Sections and Theme Assets)
4. Apps text translations

Ghidini 1849
Italy
About 15 hours using the app
Shopify replied September 15, 2022

Hi there, thanks so much for trying the app and your feedback.
1. From Settings > Languages you can export and import a CSV. You can delete any rows you don't want to upload, so you can import a resource type at a time. Export by resource is coming.
2. This is helpful feedback. It's a limitation from outside our app, but improved metafield support is under development. In the short term the CSV can be used to translate all instances of a phrase using your spreadsheet tool's find and replace.
3. This is an additional limitation outside the app but one we are looking at closely. Standard theme content such as checkout and system messages are included in all Shopify themes in supported languages. As themes can differ, migrating edited content between themes has challenges. The CSV can also be used to match content between themes.
4. Shopify Translate & Adapt translates content available via the Translations API, which for 3rd party apps means it saves to metafields or the theme. However some 3rd party apps can translate other 3rd party app content on the storefront using Javascript. These can be used alongside Translate & Adapt.

Best wishes,

Shopify Translate & Adapt team

March 12, 2023

Good feature. Really hope that the team can implement "Glossary/Dictionary" to apply translation for key words.

TD Pajamas
United States
About 13 hours using the app
November 13, 2022

I DID NOT INSTALL THIS APP. Shopify apparently took it upon themselves to do so without my consent or knowledge. And it MESSED UP MY SHOP. I am absolutely FUMING about it. They should NEVER EVER EVER install ANYTHING without consent.

Rhonda World
United States
About 12 hours using the app
Shopify replied November 14, 2022

The app was installed when a market was added, as markets create the ability to adapt content by market - such as color in the USA and colour in the UK. After this feedback we stopped it from installing here as it was clearly unexpected. The theme's country selector became activated as a new market had been added, which is common across themes to enable switching country, and can be turned off in Online Store. There was a redirect that happened on this store due to some leftover code from a since deleted app, which we identified and provided a fix for. I hope this helps to communicate that nothing intentionally untoward went on and we're here to help.

April 23, 2023

I have an issue as it appears that the app Translate & Adapt does not translate the filter in a collections page. I would like to be sure that there is no other possible option solving this problem before changing the translation app. Can anybody help by suggesting any possible resolution?

DazDrea
Germany
About 4 hours using the app
June 15, 2024

We cannot translate blog tags! its a limitations.

Patrizia Volpato srl
Italy
2 months using the app