Hextom AI Translate & Currency

Hextom AI Translate & Currency

Reviews (1,213)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its affordability and effectiveness in providing multilingual support, enhancing the international shopping experience. It offers comprehensive translation capabilities for products, collections, and pages, with both automatic and manual adjustments. The user-friendly interface, customization options, visual editor, and AI-driven bulk translations streamline store management. Merchants also praise the reliable performance and responsive, professional customer support.

December 10, 2025

I’m from 8849tech.com, a best-selling brand of rugged, waterproof projector phones and tablets.I’ve tried many translation plugins—some were too expensive, while cheaper ones didn’t work well.This one is the most affordable I’ve found that actually works great, with no complicated setup and fast customer support.There was a small issue—the price displayed with a “-” sign—but their developer fixed it very quickly. I’ve been using it for about six months now, and it’s been excellent.

Highly recommended!

This version sounds authentic, like a real user testimonial, and highlights your key points: value, ease of use, responsive support, and reliability—perfect for a website, app store review, or social media post. Let me know if you'd like a shorter or more technical variation!

8849 Official Store
China
8 months using the app
Edited December 2, 2025

You buy credit and they will make them disappear and play dump for you to buy again , if you count what you pay for you will see the scam in this app

Pay for a plan and then not have the monthly limit until 1.5 month later , so you pay 1.5 -2 months worth of limits to get half what you pay for

Daily it will disconnect from the Website, keep sending to another URLs language, app plugin itself will stop working and shows error or not loading at all .. disaster that causing me to lose sales daily

In contact with Shopify to officially report the app , highly questionable

VivaVoss
Germany
About 1 year using the app
December 16, 2025

One bad experience, i can tell you that.. shifting to "Weglot" more stable, better support. I had so many frustration about this app, i do not now where to start. But i will leave it with that.

ShiatsuMini
Belgium
4 months using the app
September 16, 2025

I’ve been using Hextom’s multi-language translation app on Shopify for almost a year, and it has been a great experience. The app is powerful, easy to use, and comes with clear tutorials. Its automation features save a lot of time and effort. While there are occasionally needs that the current features don’t fully cover, the customer support team is always quick to respond. They not only help troubleshoot issues but also escalate them to their engineers for fast resolution when necessary. Overall, it’s a reliable tool that I plan to keep using.

TOPDON EUROPE
Spain
About 1 year using the app
October 23, 2025

I’m using this app well. There are hardly any issues, and on the rare occasions something doesn’t work properly, the support team is always on standby and responds very quickly, so I can handle errors without worry. I highly recommend this app.

NaNaNa
South Korea
1 day using the app
January 18, 2026

I’ve been using this Shopify translation app for a while now, and I have to say, it’s amazing! It makes my store truly multilingual, and I can customize which languages I want to offer, which is super handy. The app translates everything—products, collections, pages—automatically, and I can also tweak translations manually if I want them to sound just right. It’s really powerful and easy to use. What I love most is their customer support—they’re so patient and helpful. Every time I had a question or ran into a small issue, they guided me step by step until it was fixed. Thanks to this app, my international customers have a smooth shopping experience, and I’ve saved so much time managing translations. Honestly, if you have a Shopify store and want to go multilingual, this app is a must-have. Highly recommend it!

Kukirin Online
United States
17 days using the app
August 29, 2025

I am using this app since 2022. Very happy with the support. They are honest if there is a bug and kept me updated on the developments of the issue I had.

The app is easy to use and the AI fucntion does what it needs to do. I used other apps in the past that often created a lot of bugs etc.

Wool & Wire
Belgium
About 3 years using the app
October 6, 2025

It works. Bulk work is done by AI really great - choose the tone of voice before your first translation (wasted some credits by chosing professional instead of casual). Translation is really good, you have to do some extra work to get the details right, but the visual editor is great and makes this work a bliss - if you build your shop right .... -

Customer support is super super fast, know what they are talking about and fixed each issue in a matter of seconds. Pricing is good for what you get, especially for the number of languages and to get started very fast.

Love it, recommend ist.

Chalisa
Germany
4 days using the app
September 30, 2025

A specific feature we want is unavailable, but the support has been very responsive.

SANDS
United Arab Emirates
About 2 years using the app
January 5, 2026

Good app for translations with a wide range of tools. Sometimes tricky to find things but support is always there to help. Thanks, Angelo!

SUNBOOSTER.com
Austria
Almost 2 years using the app