Reviews (2,653)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its multi-language translation and currency conversion features. They praise its user-friendly interface, easy setup, and responsive customer support. The accuracy of translations and reliability of currency conversions are noted for improving storefront accessibility and boosting conversions. Merchants also appreciate the value, highlighting robust features even in the free version.

November 20, 2024

PoWingOnline.com have been using Hextom's apps for our online store, and we couldn’t be happier with their support team! When we encountered an issue with the translation dropdown on the top of our site, their team jumped into action and resolved it quickly and efficiently. The responsiveness and professionalism of the Hextom support team truly stand out. They not only fixed the problem but ensured everything was running smoothly afterward. Thank you, Hextom, for providing such reliable support and helping us deliver a seamless experience to our customers! Highly recommend their services to anyone looking to optimize their online store.

Po Wing Online
United States
Over 4 years using the app
January 8, 2025

Полезная Апка

UATAC
Ukraine
3 months using the app
January 26, 2025

Amazing customer support, they helped migrate my translation from another app. 100% recommend it!

Lidia
Canada
About 2 months using the app
December 17, 2024

Översätter inte allt direkt utan måste göra vissa manuella åtgärder, dock är supporten snabb och ger bra hjälp och bemötande

Dorre Home
Sweden
6 months using the app
January 3, 2025

Sto utilizzando la versione gratuita per adesso in quanto sufficiente per l'uso che faccio.
Ho avuto bisogno di assistenza in un paio di occasioni e l'aiuto è stato tempestivo e spiegato molto chiaramente.
Consiglio questa App.

KARIN E DESIGN
Italy
3 months using the app
January 12, 2025

Super app, wel even wennen waar alles staat maar voor de prijs is het het waard

Betonstunter
Netherlands
About 2 months using the app
January 27, 2025

very useful and helpful support!

Gourami
Hong Kong SAR
28 days using the app
January 15, 2025

good

FOURTH WAVE RECORD FACTORY
Japan
About 1 month using the app
December 25, 2024

I just downloaded this app and received a free translation language. Hope it works well, thank you!

GSEICE
China
About 1 month using the app
November 25, 2024

I had so many issues with this app
the app has so many bugs

Translation didnt work ai translation works one day and not the other day

Currency same issue

i do not recommend this app
We had the pro package
waste of time and money

MADPOSTER
Sweden
9 months using the app
Hextom replied December 29, 2024

Thank you for your feedback, and we’re sorry to hear about your experience.

We’ve addressed the issues you reported, and the language selector appears to be working correctly now. Could you please check your inbox or spam folder for our emails? It’s possible the issue might be related to browser cache or device settings. We recommend clearing your cache or trying a different browser or device to check your store.

If the problem persists, please don’t hesitate to reach out. We’re here to help!