Reviews (3,779)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

January 25, 2024

Had a small hiccup today with inventory not syncing (which was probably user error). Wasn't expecting much when I used the chat assistant, but once I got through the automated answers, the representative, Angelo, was a huge help. He knew exactly what was wrong and we were able to resolve the problem in a few clicks. Thanks Angelo!

Karmony
United States
2 months using the app
ShopSocial, Inc. replied January 26, 2024

Hello Karmony,

Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent assistance and resolved the issue efficiently. We can't wait for you to give us that last star to make it 5 stars. 🌟😊 If you have any more questions or need further support, feel free to reach out. We appreciate your feedback! 💙

July 19, 2023

Superb experience with Trendsi! Sleek design, intuitive UI, and stellar support, especially from Lorie. Recommended!

Palm Whispers
United States
2 months using the app
ShopSocial, Inc. replied July 20, 2023

Hello Palm Whispers

We're thrilled to hear about your superb experience with Trendsi! We take great pride in providing a sleek design, intuitive user interface, and excellent customer support. Lorie and our team work hard to ensure our customers have the best experience possible. Thank you for recommending us! If you need any further assistance, don't hesitate to reach out. We're here to help!

August 11, 2021

If more of the products were available to be shipped from your US warehouse that would be great. I like the idea of a quicker shipping time 2-5 days within the US. There are many nice Styles in plus size but majority of the products are being shipped from China, I don't want to risk having longer shipping times because it may result to losing money. I buy jewelry and accessories to resell on my Shopify store already. I would like to add clothing to my store by doing dropshipping before I commit to purchasing inventory. It's been a struggle for me to find nice styles/ good quality and fast shipping. times

Shop Divas Closets
United States
2 months using the app
ShopSocial, Inc. replied August 17, 2021

Hi Shop Divas Closets,

Thanks so much for your review and feedback. Yes we will be adding more products with 2 - 5 business days shipping time and don't forget to check out our daily new drops from Monday to Friday. We understand your struggle and definitely want to help. We will encourage you to place some sample orders for products from our overseas warehouses and experience the shipping speed and product quality yourself.

Don't hesitate to reach out if you have any additional questions or feedback

June 22, 2023

Anya is so responsive and humble she resolved my query quickly. Thank you anya i am happy your response.

Bold wear
India
About 2 months using the app
ShopSocial, Inc. replied July 5, 2023

Hi, Bold wear

We are happy that Anya was able to assist you. Please don't hesitate to reach out again anytime.

March 23, 2023

Angelo, was friendly and helpful. My question was answered immediately! Thanks Trends for a great experience!!

Lamoille Yoga
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Lamoille Yoga

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Angelo is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out to our CS team anytime!

December 9, 2022

I will only rate 4 stars because I just placed my first order so I cant judge them based on that but Allan had such amazing customer service! highly recommend this app

Aulani Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Aulani Boutique

Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!

November 9, 2022

It’s my first time using this app and had some questions and Hazel responded very quickly! She was able to answer all of questions!

ameliagraceandco
United States
About 1 month using the app
ShopSocial, Inc. replied November 29, 2022

Hi, ameliagraceandco

Oh wow! Thank you for choosing Trendsi to be a part of your business journey! It is our mission to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. So please feel welcome to reach out to our amazing team for any help needed! ❤️

November 16, 2023

Great items and Allan from support was very helpful.

Gevon Luxé by The Luxstop
United States
About 1 month using the app
ShopSocial, Inc. replied November 21, 2023

Hi Gevon Luxé by The Luxstop,

Fantastic to hear you enjoyed our items! 🌟 We're thrilled Allan could assist you and make your experience even better. If you ever need more help or have questions, feel free to reach out. Thanks for the positive feedback! 🚀✨

September 29, 2023

I love this app from the moment that I found it they have everything that I was looking for. They reach out to you very quickly. The process was fast. They respond quickly to questions and concerns. Czar answered my question so quickly I was on my way.

The Glamour Belle
United States
About 1 month using the app
ShopSocial, Inc. replied October 2, 2023

Hello The Glamour Belle

Thank you for your enthusiastic feedback! We're thrilled to hear that you love our app and that it met all your expectations.

Providing fast and efficient service is a top priority for us, and we're delighted that Czar was able to answer your question quickly, helping you on your way. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!

June 23, 2023

I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.

FanciHD
United States
27 days using the app
ShopSocial, Inc. replied June 24, 2023

Hi FanciHD,

It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns.

It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities.

As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping.

Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️