Reviews (3,767)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the wide and inclusive range of clothing and accessories, which enhances diverse store offerings. They find the interface user-friendly, easing inventory management and product integration. Fast shipping, particularly from the Luxe collection, and high-quality customer service are highlighted, with support staff noted for their efficiency and helpfulness. The 24/7 customer support and swift technical issue resolution further enhance the operational experience.

Edited February 9, 2025

While Trendsi offers a tempting selection of stylish clothing that can definitely generate sales, their shipping practices are severely lacking and ultimately damaging to my business. I've placed over 50 orders with them, and a shocking quarter of those remain unshipped. This isn't a minor issue; it's a significant problem that's impacting my bottom line.

I understand that international shipping ...

HTO Apparel
United States
4 months using the app
ShopSocial, Inc. replied February 6, 2025

Hi HTO Apparel,

Thank you for sharing your thoughts, and I truly understand the frustration and challenges you're facing with these delays. We deeply value your business, and ...

October 26, 2024

Despite launching in New Zealand and Australia, Trendsi didn't think of adding a product size chart in the metric system to their products, which means that you have to manually change every product page to add your own size chart. This is because the size charts are different for each product as they are based on the product measurements. Hopefully that will be fixed soon, as it will put off NZ ...

Egg Ventures
New Zealand
6 days using the app
ShopSocial, Inc. replied November 7, 2024

Hello Egg Ventures!

Thank you for taking the time to leave a review. We’re sorry to hear about the challenges you’ve faced with Trendsi. Anya and the whole team is always ...

August 28, 2024

My biggest regret!!!

Do not get fooled by their 5-star reviews. Based on my experience, Trendsi is an inefficient dropshipping supplier. They do not ship products to customers on time. My customer ordered a bunch of products 18 days ago and they haven't received even a tracking number until today.

When I reached out to their customer service, they said they would check the order status and let ...

Sweet Daydream
United States
5 months using the app
ShopSocial, Inc. replied January 17, 2025

Hi Sweet Daydream! We apologize for any inconvenience you’ve encountered with the Trendsi app. We are constantly working to improve and would love to learn more about the ...

Edited September 17, 2024

Trendsi looks to be a nice supplier, and I had built my online store with its products, around 700 products configured.
I have configured two campaigns on Meta Ads, and when I finally made a sale, the payment to actually buy Trendsi products failed.

After 7 days chasing their support, one of the support supervisors, named Mia e-mailed me saying that my personal card was being rejected because it ...

Anna Coral
Netherlands
2 months using the app
ShopSocial, Inc. replied September 18, 2024

Hi Ana, our sincere apologies for any inconvenience. This is never the experience we want you to have and we appreciate the feedback.

We want to assure you that we are fully ...

January 16, 2025

All I can say is that I’m so happy I tried this company out before I launched my business. Out of the 6 orders I made, only 3 arrived with no issues. The rest are lost in transit since the 9th of December and the 16th of December. The courier company they use to ship to Australia is absolutely useless with a phone number that’s disconnected and I’ve ended up having to email them myself, which is ...

Styled Collective
Australia
ShopSocial, Inc. replied January 17, 2025

Hello Styled Collective! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with Trendsi didn’t meet your expectations. We understand how ...

Edited August 19, 2024

Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to ...

Glowup For All
United States
4 days using the app
ShopSocial, Inc. replied August 12, 2024

Trendsi takes all feedback and reviews seriously. More details regarding this feedback:

Trendsi is legally obligated to request business licenses or seller permits before we ...

July 2, 2024

Every shirt I added to my store would say it was sold out on my website but not on your end..

Trumpify Shop
United States
9 days using the app
ShopSocial, Inc. replied July 3, 2024

Hi Trumpify Shop! Our sincere apologies for any inconvenience. This is never the experience we want you to have and we appreciate the feedback.

Kindly reach out to us 24/7 ...

November 1, 2023

CHECK OUT THEIR RECENT 1 STAR REVIEWS TOO. THE RECENT ONES SHOW, SOMETHING IS UP WITH SHIPPING AND CUSTOMER SERVICE.

My experience with Trendsi as a drop shipper has been frustrating and disappointing. Their customer service was much better prior to October but still had issues, but now it's nothing short of terrible. If you plan to order more than 2 items for your business, be prepared for ...

Le Shop For Me
United States
Over 1 year using the app
ShopSocial, Inc. replied November 7, 2023

Hi Le Shop,

We sincerely appreciate you taking the time to share your recent experience with us, and we want to extend our apologies for the unpleasant customer service you ...

Edited March 23, 2023

Normally I would give you a 5 star rating. Your customer service team is normally spot on BUT...Lorie was a bit rude this morning . Since we communicate thru messaging it might help if she read her words prior to hitting her send button. I felt that she was a bit abrupt with me this morning. I needed to check on a replacement item for a customer of mine - I was nice and polite. She left me ...

Purely Pinktabulous Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied March 24, 2022

Hi, Purely Pinktabulous Boutique

Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. Feel free to reach out ...

Edited July 14, 2023

I used to really love this app and the products they sell. Unfortunately, as my business has started to scale up I no longer have the time to micro-manage my inventory, which is pretty much what you have to do if you use this app. They have very, very, VERY limited quantities in stock... like, less than 100 units.. and anyone who actually makes sales will know that this small number of items can ...

The Knickknack Shack by Darthside LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied April 12, 2022

Hi, The Knickknack Shack by Darthside LLC

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our ...