Reviews (3,767)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the wide and inclusive range of clothing and accessories, which enhances diverse store offerings. They find the interface user-friendly, easing inventory management and product integration. Fast shipping, particularly from the Luxe collection, and high-quality customer service are highlighted, with support staff noted for their efficiency and helpfulness. The 24/7 customer support and swift technical issue resolution further enhance the operational experience.
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While Trendsi offers a tempting selection of stylish clothing that can definitely generate sales, their shipping practices are severely lacking and ultimately damaging to my business. I've placed over 50 orders with them, and a shocking quarter of those remain unshipped. This isn't a minor issue; it's a significant problem that's impacting my bottom line.
I understand that international shipping ...
Hi HTO Apparel,
Thank you for sharing your thoughts, and I truly understand the frustration and challenges you're facing with these delays. We deeply value your business, and ...
Despite launching in New Zealand and Australia, Trendsi didn't think of adding a product size chart in the metric system to their products, which means that you have to manually change every product page to add your own size chart. This is because the size charts are different for each product as they are based on the product measurements. Hopefully that will be fixed soon, as it will put off NZ ...
Hello Egg Ventures!
Thank you for taking the time to leave a review. We’re sorry to hear about the challenges you’ve faced with Trendsi. Anya and the whole team is always ...
My biggest regret!!!
Do not get fooled by their 5-star reviews. Based on my experience, Trendsi is an inefficient dropshipping supplier. They do not ship products to customers on time. My customer ordered a bunch of products 18 days ago and they haven't received even a tracking number until today.
When I reached out to their customer service, they said they would check the order status and let ...
Hi Sweet Daydream! We apologize for any inconvenience you’ve encountered with the Trendsi app. We are constantly working to improve and would love to learn more about the ...
Trendsi looks to be a nice supplier, and I had built my online store with its products, around 700 products configured.
I have configured two campaigns on Meta Ads, and when I finally made a sale, the payment to actually buy Trendsi products failed.
After 7 days chasing their support, one of the support supervisors, named Mia e-mailed me saying that my personal card was being rejected because it ...
Hi Ana, our sincere apologies for any inconvenience. This is never the experience we want you to have and we appreciate the feedback.
We want to assure you that we are fully ...
All I can say is that I’m so happy I tried this company out before I launched my business. Out of the 6 orders I made, only 3 arrived with no issues. The rest are lost in transit since the 9th of December and the 16th of December. The courier company they use to ship to Australia is absolutely useless with a phone number that’s disconnected and I’ve ended up having to email them myself, which is ...
Hello Styled Collective! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with Trendsi didn’t meet your expectations. We understand how ...
Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to ...
Trendsi takes all feedback and reviews seriously. More details regarding this feedback:
Trendsi is legally obligated to request business licenses or seller permits before we ...
Every shirt I added to my store would say it was sold out on my website but not on your end..
Hi Trumpify Shop! Our sincere apologies for any inconvenience. This is never the experience we want you to have and we appreciate the feedback.
Kindly reach out to us 24/7 ...
CHECK OUT THEIR RECENT 1 STAR REVIEWS TOO. THE RECENT ONES SHOW, SOMETHING IS UP WITH SHIPPING AND CUSTOMER SERVICE.
My experience with Trendsi as a drop shipper has been frustrating and disappointing. Their customer service was much better prior to October but still had issues, but now it's nothing short of terrible. If you plan to order more than 2 items for your business, be prepared for ...
Hi Le Shop,
We sincerely appreciate you taking the time to share your recent experience with us, and we want to extend our apologies for the unpleasant customer service you ...
Normally I would give you a 5 star rating. Your customer service team is normally spot on BUT...Lorie was a bit rude this morning . Since we communicate thru messaging it might help if she read her words prior to hitting her send button. I felt that she was a bit abrupt with me this morning. I needed to check on a replacement item for a customer of mine - I was nice and polite. She left me ...
Hi, Purely Pinktabulous Boutique
Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. Feel free to reach out ...
I used to really love this app and the products they sell. Unfortunately, as my business has started to scale up I no longer have the time to micro-manage my inventory, which is pretty much what you have to do if you use this app. They have very, very, VERY limited quantities in stock... like, less than 100 units.. and anyone who actually makes sales will know that this small number of items can ...
Hi, The Knickknack Shack by Darthside LLC
We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our ...