Reviews (1,786)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 17, 2026

Excellent onboarding and support experience with Trendsi. Raymart was extremely patient, knowledgeable, and helpful throughout the entire Shopify integration and setup process. He guided me step by step in connecting my store, configuring the product flow, and understanding how fulfillment and Auto Checkout work.

As someone learning the platform and ecommerce automation workflows, I really appreciated the clear explanations and responsiveness. The setup process felt much less overwhelming because of the support provided. Looking forward to continuing to build and learn with the platform. Many thanks to Raymart and the Trendsi team for the great customer experience.

OWG Styles LLC
United States
Over 3 years using the app
ShopSocial, Inc. replied May 18, 2026

Hi,

Thank you so much for the kind words and thoughtful feedback. We’re really glad to hear that your onboarding and Shopify integration experience went smoothly and that the setup felt manageable along the way.
It’s great to know the guidance on product flow, fulfillment, and Auto Checkout was helpful as you got started with the platform. We know ecommerce automation can feel overwhelming at first, so we’re especially happy to hear it made a difference.
We’re excited to be part of your journey and look forward to supporting you as you continue building and growing your store. If you ever need anything along the way, don’t hesitate to reach out.

September 3, 2026

The customer service is absolutely amazing. Any and every problem I’ve had has been resolved in a timely manner. In particular “Mia” she’s incredibly helpful and always has a great attitude. This is definitely the type of company I feel comfortable enough to do business with. Highly recommend Trendsi!

The Dcdesigns Store
United States
About 2 months using the app
August 21, 2026

Amazing support from Sam! Sam from Trendsi Support helped me update my store name from Myonlineshopnow.com to Everfashionstore.com very quickly. Super helpful and friendly. Highly recommend Trendsi! Thanks Sam!

Everfashionstore.com
United States
10 months using the app
ShopSocial, Inc. replied August 28, 2026

Hello Everfashionstore.com.,

Thank you so much for the wonderful review! We’re thrilled to hear that Sam was able to help you update your store name quickly and made the process easy and enjoyable. We’ll be sure to share your kind words with Sam. We truly appreciate your recommendation and are excited to support 💙

August 19, 2026

Harold is the best. Always resolves issues hassle-free. Thank you!

Michelle Francisco
United States
Almost 4 years using the app
ShopSocial, Inc. replied August 28, 2026

Hello Michelle Francisco,

Thank you so much for the kind words! We’re thrilled to hear that Harold consistently provides a hassle-free experience and gets your issues resolved. We’ll be sure to share your feedback with him. We truly appreciate your support! ❤️

August 17, 2026

Great support experience. Chette helped me find the root cause and provided a clear solution.

KRE Prime
United States
About 3 years using the app
ShopSocial, Inc. replied August 28, 2026

Hello KRE Prime,

Thank you for the wonderful feedback! We’re glad to hear that Chette was able to identify the root cause and provide a clear solution. We truly appreciate your kind words and are happy to have been able to help! ❤️

July 26, 2026

Lorie was very helpful in understanding how the platform worked and help me resolve my issue. Thanks Lorie

Noir Riviera LLC
United States
About 2 months using the app
ShopSocial, Inc. replied August 28, 2026

Hello Noir Riviera LLC,

Thank you so much for your kind review! We’re glad to hear that Lorie was able to help you understand the platform and resolve your issue. We truly appreciate your feedback and are happy to know you had a positive experience! ❤️

July 24, 2026

Worked with Lorie today - she is quick, efficient and extremely helpful. Thank you Lorie - you represent Trendsi well!

Nikki & Co. Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied July 27, 2026

Hello Nikki & Co. Boutique,

Thank you so much for your amazing feedback! 🎉 We're thrilled to hear Lorie provided quick, efficient, and helpful support. We'll be sure to share your kind words with her—they'll absolutely make her day! Thank you for recognizing her efforts and for being part of the Trendsi community. We truly appreciate your support and look forward to helping you again soon! 💙

July 22, 2026

I absolutely love this love Trendsi! I worked with a customer service rep by the name of Lori, who was so incredibly helpful and supportive. She took her time with me, showed me this that I needed to know, and she went above and beyond to make sure things were up and smooth for me. She actually cares and she knows her stuff!

Trendy Treasures By Devora
United States
5 months using the app
ShopSocial, Inc. replied July 27, 2026

Hello Trendy Treasures By Devora,

Thank you so much for this incredible review! 🎉 We're absolutely thrilled to hear how much you love Trendsi. It means the world to us that Lori was able to provide the support and guidance you needed. We'll be sure to share your kind words with her—she truly goes above and beyond, and she'll be so happy to know she made such a positive impact. Thank you for trusting us, and we can't wait to continue supporting your success every step of the way! 💙✨

July 23, 2026

Thank you Sam to helping me you are amazing

HYESTLE
United States
4 months using the app
ShopSocial, Inc. replied July 27, 2026

Hi HYESTLE,

Thank you so much for your amazing review! 🎉 It was an absolute pleasure helping you. Your kind words truly made my day! 😊 I really appreciate your support, and I look forward to helping you again whenever you need. Thanks for being awesome! ⭐

July 18, 2026

I received excellent customer service from a Harold in their live chat.

ALVA sthlm
Sweden
2 months using the app