Reviews (1,457)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for fashion dropshipping due to its exceptional customer support and seamless Shopify integration. It is user-friendly, ideal for newcomers, and offers a wide variety of quality fashion products. Features like reliable inventory syncing, straightforward onboarding, and responsive live chat service enhance its appeal. The absence of monthly fees and effective problem resolution further contribute to its popularity and cost-effectiveness.
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Trendsi is an alright clothing service. They need more inventory for the US. They seem to always be out of stock or some variants are mostly out. I did need some help with their customer service and Sam sent me all the info I needed in order to find exactly what I needed fast. Thanks Sam! Hope I get you again.
Hi namparoger,
Thank you so much for your honest feedback! We truly appreciate you sharing your experience. 🙌
We hear you on the inventory — we’re working on improving availability so you can find what you need without the wait. Your input helps us get better every day!
And we’re so glad Sam was able to jump in and get you taken care of quickly! ⭐ We’ll be sure to pass along the shoutout — she’ll love hearing it.
Thanks again for being part of Trendsi. We can’t wait to serve you even better next time! 💛
I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.
Hi No Shrinking Violet US,
Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once.
We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge.
Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you.
Thank you again for your thoughtful review—and for highlighting Harold’s great work!
Customer service it truly avaiable 24/7 ANYA is the absolute best!!!
I haven't launched my store yet (still setting it up), but the support team has been helpful with answering some questions I had about the functionality of the app. Lorie, Harold, and Ria have all been helpful in the chat support so far.
I love the variety of products they have. I've heard good things about Trendsi from others in business Facebook groups. I was concerned about orders not being fulfilled due to incorrect inventory reporting (a semi-common problem with Aliexpress dropshipping), but it sounds like most people don't have too many issues with this.
I may still add some Aliexpress products to my shop, especially home decor, but I think I'll stick with Trendsi for now until I get some regular sales because they have such high reviews, plus they have enough products in the styles I want to build out my store the way I'd like to.
Not sure on product quality yet. Not planning to buy samples until I get some initial sales and can pay for those later. I'll update my review later with my thoughts on this when I get the chance.
One feature I think would be especially helpful to add to Trendsi, however, is the ability to pick and choose which variants you want in your store and control over sending updates only to those variants. I'm used to using apps like DSers, which lets you map SKUs to your store, so you don't have to get variants you don't want sent to your store with every update.
Anyway, I'm looking forward to growing my store with Trendsi!
Brilliant communication with Mikah via chat. Very knowledgeable
Hello,
Thank you so much for the fantastic feedback! ⚡️
It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!
customer servuces was very helpful.... was helped by Harold patient and guided me in resolving my issue
I am new to using this supplier for my dropshipping clothing store, but I have to say Sam in customer service was great. She answered all my questions and gave me great tips. When I asked about the Pro she didn't push it, she said I needed to start with the free version first. Most companies these days are trying to get you to buy stuff you don't need or aren't ready for yet.
It's got great products and very easy to use!
Hi Plantwurx Lifestyle,
Thank you so much for your feedback! We're really glad to hear that you’re enjoying the products and find the platform easy to use. That means a lot to us.
We noticed you left a 4-star rating, and we’d love to know how we can make your experience a full 5 stars. If there’s anything we can improve or any features you’d like to see, please feel free to share — we’re always looking for ways to serve you better.
Thanks again for your support! 💛
Great selection. Comparable pricing for most items, just wish there wasn't an MOQ but we all know that is how it works. It's just difficult for small online stores to need 6 of the same item same color at all times.
I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI.
I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing!
Thank you TRENDSI & Harold for all your help with my first order!
Hi Artemis & Athena,
Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)