Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 13, 2024

I was having some issues on Trendsi, but Raymart and Chette were a big help, and helped solve all my problems, amazing customer support!

Charm
United States
3 months using the app
ShopSocial, Inc. replied August 15, 2024

Hi Charm,

Thank you so much for your kind words! I’m thrilled to hear that Raymart and Chette were able to assist you effectively and resolve the issues you were experiencing. It’s wonderful to know that their support made a positive difference for you.

We take pride in our customer support team, and I’ll be sure to pass along your compliments to Raymart and Chette. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out.

Thanks again for your feedback and for choosing Trendsi!

September 16, 2024

Anya, was incredibly helpful and patient explaining everything in a very professional way. Thanks Anya!

Ozzio Bazaar
United States
3 months using the app
ShopSocial, Inc. replied September 18, 2024

Hi Ozzio Bazaar,

Thank you for your kind words! We’re so glad to hear that Anya was incredibly helpful and patient in assisting you. We truly value professionalism and support, and it’s great to know that she met your expectations.

If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help!

August 6, 2024

I am building up my site and they make it very easy. It is also a great way to stock up on samples for shows as well. Thank you Trendsi!

Jenni's Glocal Curations
United States
11 months using the app
ShopSocial, Inc. replied August 8, 2024

Hi, Jenni's Glocal Curations.

Thank you so much for your kind words! We're thrilled to hear that building up your site has been an easy experience with Trendsi, and we're glad we could help you stock up on samples for your shows. We’re here to support you every step of the way. Keep up the amazing work, and thank you for choosing Trendsi! 🎉

July 30, 2024

Amazing customer service. Just spoke with Dave and as a new business still learning the ropes, he patiently took the time to explain in detail how drop shipping works and payments work on their site. I appreciate all the help he gave me.

Fete Chic Boutique, LLC
United States
4 months using the app
ShopSocial, Inc. replied August 1, 2024

Hi Fete Chic Boutique, LLC,

hank you so much for your amazing feedback! 🌟 We're thrilled to hear that Dave provided you with exceptional customer service. As a new business, we know how important it is to understand the ropes, and we're glad Dave could patiently explain how dropshipping and payments work on our site. Your appreciation means a lot to us. Welcome to the Trendsi family, and we're here to support you every step of the way! 🙌✨

July 30, 2024

Joel was fantastic. He helped me solved my issue with my account super quickly. I highly recommend this app.

La Boutique Dacula
United States
Over 2 years using the app
ShopSocial, Inc. replied August 1, 2024

Hi La Boutique Dacula,

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Joel was able to help you solve your account issue quickly. Your recommendation means the world to us. Thanks for being a part of the Trendsi family and for your support! 🙌✨

August 6, 2024

Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!

Designs on 9th
United States
12 days using the app
ShopSocial, Inc. replied August 8, 2024

Hi Designs on 9th,

Thank you so much for your incredible feedback! We're thrilled to hear that you love Trendsi and that our customer service, especially Dave, was able to help you out. It’s our goal to make sure you always have the support you need, even when the internet falls short! We're delighted that you’re impressed with our products and shipping too. We can't wait to keep working with you and help your business soar! 🚀✨

August 6, 2024

Joel was awesome! He took his time to help reconnect my store and get my products back on my store. He made the process easy and smooth. Very professional and patient.

Diamond Christyle
United States
2 months using the app
ShopSocial, Inc. replied August 7, 2024

Hi Diamond Christyle,

Thank you so much for your wonderful feedback! We're thrilled to hear that Joel was able to assist you effectively and make the process easy and smooth. His professionalism and patience are truly commendable, and we're glad he could help you reconnect your store and get your products back. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you!

August 17, 2024

Harold was very helpful in solving my issue in a very quick manner. Thank you for what you do.

Bloomjay
United States
7 months using the app
ShopSocial, Inc. replied August 20, 2024

Hello, Bloomjay

Thank you so much for the 5-star review! 🌟 We’re delighted to hear that Harold was able to quickly resolve your issue and that you’re pleased with the support. We appreciate your kind words and are always here if you need anything else. Thanks again for your feedback!

September 6, 2024

I was stuck with trying to figure out why items were showing sold out
Joel got right to it and directed me to the right section. Went step by step

Elemental Wear
United States
6 days using the app
ShopSocial, Inc. replied September 11, 2024

Hi Elemental Wear,

Thank you for sharing your experience! I’m glad to hear that Joel was able to help you resolve the issue with the sold-out items and guide you through the process step by step. It’s great to know that his support made a difference.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and ensure everything runs smoothly for you. Thanks again for your feedback!

September 2, 2024

I do like the different type of styles you have

Beautiful Evie
United States
Over 1 year using the app
ShopSocial, Inc. replied September 4, 2024

Hi Beautiful Evie,

wesome! We’re thrilled you’re enjoying the variety! 🎉 It’s great to hear that the different styles are hitting the mark. If there’s anything specific you’d like to explore or if you have more ideas, just let us know—we’re here to keep the fun going and make sure you get the most out of it!