Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 23, 2024

Thanks to Charles from Trendsi for answering all of my questions and pointing me in the right direction. I'm a new business owner and learning how to navigate around, he was very helpful and patient in answering all of my questions.

Keeping It Cute Fashions
United States
6 months using the app
ShopSocial, Inc. replied July 25, 2024

Hi Keeping It Cute Fashions,

Thanks so much for your review! We're thrilled to hear Charles was able to help you out. Welcome to the Trendsi family, and we're excited to be part of your business journey! 🚀

August 27, 2024

So far have had a great experience

Shelly Lynns Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied September 1, 2024

Hi Shelly Lynns Boutique,

That’s fantastic to hear! 🎉 We’re so glad you’ve had a great experience so far. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark for you.

If you have any questions or need further assistance, don’t hesitate to reach out. Here’s to many more great experiences ahead!

October 19, 2024

Just now onboarding the app and excited to get started, Charles was great help in chat! Thank you!

With Purpose Boutique
United States
4 days using the app
ShopSocial, Inc. replied October 22, 2024

Hi With Purpose Boutique,

Thank you for your message! We’re excited to have you onboard and thrilled to hear that Charles was able to assist you during your chat.

If you have any questions as you get started or need further assistance, please feel free to reach out. We’re here to help you every step of the way!

October 15, 2024

First Product added to store swiftly

Shopnshiped
Canada
About 1 month using the app
ShopSocial, Inc. replied October 18, 2024

Hi,

We are so excited to hear that! Using it should be a breeze, and we think you’re going to love it! If you have any questions or need tips along the way, just let me know. Let’s make this journey fun!

September 10, 2024

Chette was helpful this morning with first sale order are she answered my questions with clarity.

Han2sure
United States
About 1 month using the app
ShopSocial, Inc. replied September 12, 2024

Hi, Han2sure.

Thank you for your feedback! I’m glad to hear that Chette was able to assist you with your first sale order and provided clear answers to your questions.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and appreciate your support. Thanks again for your kind words!

August 18, 2024

Harold was AWESOME, very knowledgeable, fast response and very patient. He walked me thought step by step and resolved my issue'. Its great to have Trendsi on our team

My Store
United States
About 2 months using the app
ShopSocial, Inc. replied August 20, 2024

Hello,

Thank you so much for the amazing 5-star review! 🌟 We’re thrilled to hear that Harold provided you with knowledgeable, fast, and patient support. We’re proud to have him on our team and are delighted that he could resolve your issue. If you need any more assistance or have further questions, we’re always here for you. Thanks again for your positive feedback!

November 1, 2024

took a little bit to get things loaded and started. we will see how things do in the shop

By the Water
United States
About 22 hours using the app
ShopSocial, Inc. replied November 7, 2024

Hi By the Water,

I would like to express my sincere gratitude for your outstanding 5-star review. We are delighted to learn that your experience with us was exceptional. Your feedback is invaluable to us and serves as a significant motivation to continue providing the highest quality of service and products.

Should you require any further assistance in the future, please feel free to contact us. We eagerly anticipate the opportunity to serve you again.

October 10, 2024

Easy to work with

coconinomall
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 11, 2024

Hi coconinomall,

Thank you for your feedback! I’m glad to hear that you found it easy to work with us. If you have any questions or need further assistance, feel free to reach out anytime!

July 24, 2024

I love that you can get immediate customer support for any questions! I used the chat option and got a very quick reply from Dave who helped answer all of my questions.

Discovered Here Boutique
United States
5 months using the app
ShopSocial, Inc. replied July 28, 2024

Hi Discovered Here Boutique,

Thank you so much for your kind words! 🌟 We’re delighted to hear that you had such a positive experience with our customer support. It’s wonderful that Dave was able to assist you quickly through the chat option and answer all of your questions. We’re always here to help, and we’re so glad to have you as part of the Trendsi family! 💖✨

November 5, 2024

I was having difficulty getting my trendsi drop shipping items show on my Shopify website. I used the chat app and Raymart assisted me. He was wonderful! Everything is working great now.

Southern Sweet T Boutique
United States
1 day using the app
ShopSocial, Inc. replied November 7, 2024

Hi Southern Sweet T Boutique,

Thank you so much for sharing your experience! We’re thrilled to hear that Raymart was able to assist you and resolve the issue with getting your Trendsi items to show on your Shopify site. We truly appreciate your kind words, and we’ll be sure to pass them along to Raymart!

If you ever need further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help!

Thanks again for choosing Trendsi!