Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited September 27, 2024

Raymart was so helpful and explained Tik Tok verified items for me. Responsive and friendly!

Moda Aziza
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2024

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

October 2, 2024

Great customer service! Super responsive!

Oddzz & Endzz
United States
11 months using the app
ShopSocial, Inc. replied October 6, 2024

Hi Oddzz & Endzz,

Thank you for the fantastic feedback! We’re so glad to hear you had a great experience and found our customer service responsive. Your satisfaction is our priority! If you need anything else, feel free to reach out anytime.

November 17, 2024

I love this app, the clothes are great.

Trendy Vybez
United States
Over 1 year using the app
ShopSocial, Inc. replied November 21, 2024

Hi Trendy Vybez,

Thank you so much for the 5-star review! 🌟 We’re so happy to hear that you love the app and the clothes! 😍 Your support means the world to us, and we’re thrilled to be a part of your shopping experience.

If you need anything else or have more feedback to share, we’re always here for you! Thanks again for choosing us! 💖

October 31, 2024

Extremely helpful while being friendly and professional. :)

Vision
United Kingdom
3 days using the app
ShopSocial, Inc. replied November 7, 2024

HiVision,

Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback truly means the world to us, and it motivates us to keep delivering the best possible service and products.

If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

September 3, 2024

Joel from Trendsi provided great customer service and answered all my questions. He was very knowledgeable.

VDC Fashion
United States
About 2 months using the app
ShopSocial, Inc. replied September 5, 2024

Hi VDC Fashion,

Thank you so much for your feedback! 😊 We're thrilled to hear that Joel provided excellent customer service and was able to answer all your questions. We’re lucky to have such a knowledgeable team member. If you need any more help or have additional questions, feel free to reach out. We’re here to assist you!

August 19, 2024

Joel was very helpful in directing me to where my selling permit should be located in my account, thank you! Appreciate your help :)

Whimsical Design
United States
28 days using the app
ShopSocial, Inc. replied August 21, 2024

Hello, Whimsical Design

Thank you so much for the 5-star review! 🌟 We’re glad to hear that Joel was able to assist you with your seller's permit and provide the help you needed. We’re always here to make things as smooth as possible for you. If you have any more questions, feel free to reach out—we’re happy to help anytime!

July 26, 2024

Joel is an absolute beast of a customer service rep!
Friendly and fast - he handled my inquiry like a pro and got me the answer I needed. Keep doing what you're doing!

Ruby's Rubbish®
United States
About 1 year using the app
ShopSocial, Inc. replied July 28, 2024

Hi Ruby's Rubbish®,

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that Joel provided you with such outstanding service. Friendly and fast is exactly what we strive for, and it's wonderful to know he handled your inquiry like a pro. We’ll be sure to share your kind words with Joel. Thanks for being a part of the Trendsi family, and we’ll keep doing our best to serve you! 🙌✨

September 23, 2024

easy to use and all around vey helpful

Demure studio
United States
About 2 months using the app
ShopSocial, Inc. replied September 25, 2024

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

July 24, 2024

Integrating products from Trends is so seamless it seems too easy. I am so glad that I intergrated Trends products into my Shopify store. They have such a great selection.

Cart Retail
United States
8 months using the app
ShopSocial, Inc. replied July 28, 2024

Hi Cart Retail,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that integrating products from Trendsi into your Shopify store has been seamless and easy. It’s wonderful to know you're enjoying our great selection. Welcome to the Trendsi family – we're here to support you every step of the way! Happy selling! 🙌✨

July 24, 2024

New to business and about to launch my website soon. So I had some questions about EVARA's return and shipping policies, and Chette was incredibly helpful. They provided clear, concise answers and guided me through the process with patience and professionalism.
Thanks to Chette, I feel confident about my further process now. Excellent Service !!

Evara
United States
About 2 months using the app
ShopSocial, Inc. replied July 28, 2024

Hi Evara,

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Chette was able to provide the clear, concise answers and guidance you needed. Starting a new business can be daunting, but we're here to make it as smooth as possible for you. Welcome to the Trendsi family, and best of luck with your upcoming website launch! If you need any further assistance, we're always here to help. Excellent service is what we're all about! 🙌✨