Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 13, 2024

GREAT CUSTOMER SUPPORT THRU THEIR CHAT SYSTEM. SHOUTOUT TO CHARLES. HE WAS VERY RESPONSIVE AND HELP ME SOLVE MY ISSUE WITHIN MINUTES.

Trendy by Luna
United States
1 day using the app
ShopSocial, Inc. replied October 15, 2024

Hi Trendy by Luna,

Thank you for your fantastic feedback! We’re so glad to hear that Charles was able to assist you quickly and effectively. Our team is here to help, and it’s great to know you had a positive experience with our chat support. If you need anything else, don’t hesitate to reach out!

November 13, 2024

I was experiencing issues with product stock depletion in my store, but it turned out to be just a missing configuration setting. I reached out to customer service, and Anya helped me resolve it quickly and easily. The whole process was smooth and efficient, and I’m very grateful for the help. Thank you, Anya❤!

QUICKTEES
United States
About 6 hours using the app
ShopSocial, Inc. replied November 15, 2024

Hi QUICKTEES,

Thank you so much for the fantastic feedback! We're thrilled to hear that Anya was able to guide you through the process and make everything seamless for you. We take pride in providing excellent customer service, and it’s wonderful to know that Anya’s support made a positive impact.

We truly appreciate your kind words, and I’ll be sure to pass them along to Anya — she’ll be so happy to hear it! If you ever need anything else or have further questions, please don’t hesitate to reach out.

Thanks again for your support!

August 28, 2024

Easy to set up and customer service is very helpful.

4EvaStylez
United States
3 months using the app
ShopSocial, Inc. replied September 1, 2024

Hi 4EvaStylez,

Thank you for your feedback! 🌟 We’re thrilled to hear that you found the setup process easy and that our customer service team was helpful.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to ensure everything continues to go smoothly for you!

Thanks again for sharing your experience!

September 7, 2024

Charles was on it, helped with my minor issue. Now It's all good. Easy implementation.

Golden FleaMarket
United States
9 days using the app
ShopSocial, Inc. replied September 11, 2024

Hi Golden FleaMarket,

Thank you for your feedback! I’m glad to hear that Charles was able to quickly resolve your issue and that you found the implementation easy. It’s great to know everything is running smoothly for you now.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help! Thanks again for your support!

September 30, 2024

Lorie was a tremendous help in helping me set up my Shopify account for Dropshipping.

I can’t wait to be a partner of Trendsi!

RAE-NYC
United States
8 days using the app
ShopSocial, Inc. replied October 6, 2024

Hi RAE-NYC,

Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you with setting up your Shopify account for dropshipping. We’re thrilled to have you as a partner with Trendsi, and we can’t wait to support you on this journey!

If you have any questions or need further assistance as you get started, don’t hesitate to reach out. Welcome aboard!

July 22, 2024

I was having issues bulk uploading inventory into shopify. Trendsi immediately got back to me. Joel , was super supportive , pleasant and helped timely. Love Trendsi!!

Liarian Unlimited
United States
10 months using the app
ShopSocial, Inc. replied July 24, 2024

Hi Liarian Unlimited,

Thank you so much for your wonderful review! We're delighted to hear that Joel was able to assist you. Our team takes pride in providing prompt and effective support, and we're thrilled that you had a great experience.

August 15, 2024

GREAT CUSTOMER SERVICE, THAT MAKES MY BUISNESS RUN SMOOTH! THANKS

Rodeo Gem
United States
19 days using the app
ShopSocial, Inc. replied August 20, 2024

Hello, Rodeo Gem

Thank you so much for the awesome review! 🌟 We’re thrilled to hear that our customer service is helping your business run smoothly—that’s exactly what we aim for. If you ever need any more support, we’re just a message away. Thanks again, and wishing you continued success with your business!

September 5, 2024

I love this app it's very useful and the customer service is amazing I had an issue and a very kind man by the name of Harold helped me out he was so polite 10 out 20 recommend.

Bloom & Wild Shoppe
United States
1 day using the app
ShopSocial, Inc. replied September 11, 2024

Hi Bloom & Wild Shoppe,

Thank you for your fantastic feedback! We’re delighted to hear that you find the app useful and that our customer service, especially Harold's assistance, met your expectations. I’m glad Harold could help you and make your experience a positive one.

We appreciate your recommendation and your kind words. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your support!

July 16, 2024

I recommend Trendsi to anyone with a business in fashion and design or e-commerce and dropshipping because it is easy to use and you can add bulk. Their product is great.

KevRow5760
United States
About 1 year using the app
ShopSocial, Inc. replied July 18, 2024

Hi KevRow5760,

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

September 13, 2024

I just started using Trensi for Dropshipping and reached out with some questions to their chat support. Harold was very quick and helpful answering all my questions.

LeggingGirl
United States
3 days using the app
ShopSocial, Inc. replied September 18, 2024

Hi LeggingGirl,

Thank you for sharing your experience! We’re glad to hear that Harold was quick and helpful in answering your questions about using Trendsi for dropshipping. Providing excellent support is our priority, and it’s great to know you received the assistance you needed.

If you have any more questions or need further help as you get started, don’t hesitate to reach out. We’re here to support you!