Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 14, 2024

The App is GREAT! no problems whatsoever. Easy to manage and customize options.

Fine Touch Boutique
United States
4 months using the app
ShopSocial, Inc. replied August 20, 2024

Hello, Fine Touch Boutique

Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you find the app easy to manage and customize. Our goal is always to provide a seamless experience, so it's great to know we're hitting the mark. If you ever have any questions or need assistance, feel free to reach out—we’re here to help!

September 15, 2024

I had a question about why my products were showing up as Out Of Stock - the support person was fantastic! Got it fixed in no time. It was my settings, not Trendsi 10/10!

Flaykr
Australia
About 20 hours using the app
ShopSocial, Inc. replied September 18, 2024

Hi Flaykr,

Thank you for your feedback! We’re thrilled to hear that our support team was able to help you resolve the issue quickly. It’s great that you got everything sorted out!

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help, and we appreciate your support!

September 23, 2024

Amazing customer service, great products, and excellent supplier for new drop-shippers like myself.

Merch777
United States
3 days using the app
ShopSocial, Inc. replied September 25, 2024

Hi Merch777,

Thank you for your fantastic feedback! We’re so glad to hear you’re having a great experience with our customer service and products. We’re here to support you as you grow your drop-shipping business, so if you need anything, just let us know!

October 4, 2024

best fashion drop shipping app with great 24/7 customer service and shoutout to Lorie for good assist.

Divasha
India
About 1 month using the app
ShopSocial, Inc. replied October 6, 2024

Hi Divasha,

Thank you for the fantastic feedback! We’re so glad to hear you find our app the best for fashion dropshipping and that you appreciate our 24/7 customer service. Lorie will be thrilled to hear your shoutout! If you need any more assistance, feel free to reach out anytime. We’re here to help!

August 10, 2024

Thank you Harold for your prompt and kind response to my questions.

VELVET boutique
United States
About 1 year using the app
ShopSocial, Inc. replied August 13, 2024

Hi VELVET boutique,

You're very welcome! We're glad we could assist you. If you have any more questions or need further help, feel free to reach out anytime. We are here to support you!

September 30, 2024

Trendsi Customer Support is Great . and Lourie is best customer care support .

SilkyKart
United States
3 months using the app
ShopSocial, Inc. replied October 6, 2024

Hi SilkyKart,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Trendsi Customer Support and that Lourie made a positive impact. We truly appreciate your feedback and are always here to help!

August 2, 2024

I had a query about Moissanite products, and Joel, the representative, was incredibly patient and helpful in assisting me. I am thoroughly impressed with Joel's exceptional service and the quality of Trendsi's products. I am excitedly looking forward to introducing Trendsi's dropshipping and their amazing product selection to my friends and family.

MK XCLUSIVE
United States
2 months using the app
ShopSocial, Inc. replied August 4, 2024

Hi MK XCLUSIVE,

Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Joel was incredibly patient and helpful in assisting you with your Moissanite product query. We're thrilled that you're impressed with both Joel's exceptional service and the quality of Trendsi's products. We can't wait for you to introduce Trendsi's dropshipping and our amazing product selection to your friends and family. Welcome to the Trendsi family, and thanks for your support! 🙌✨

September 4, 2024

Anya was amazing in helping me with my concern. She listened to my concerns and handled everything with professionalism and care. Her quick responses and clear communication made the process so much easier. I felt well taken care of and truly appreciated her friendly and helpful attitude. Thanks to Anya, my issue was resolved smoothly, and I couldn’t be happier with the service!

The Marvel Store
United States
1 day using the app
ShopSocial, Inc. replied September 11, 2024

Hi The Marvel Store,

Thank you so much for your fantastic feedback! I’m thrilled to hear that Anya provided you with such excellent service. We’re proud to have her on our team, and it’s great to know that her professionalism, quick responses, and friendly attitude made a difference in resolving your issue.

I’ll be sure to pass along your kind words to Anya. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thanks again for your support and for sharing your positive experience!

November 15, 2024

love how easy it is to upload the item into shopify

Jewelz Blink
United States
About 21 hours using the app
ShopSocial, Inc. replied November 21, 2024

Hi Jewelz Blink,

Thank you so much for your feedback! We're so happy to hear that you’re enjoying how easy it is to upload items into Shopify. 🚀 We’re always working to make the process as seamless as possible for you, and it’s great to know it’s helping!

If you have any questions or need further assistance, feel free to reach out. We're here to support you every step of the way!

Thanks again for your kind words! 😊

November 2, 2024

100/10 Trendsi is without a doubt the best app I could've found and their support is TOP NOTCH. Charles was so patient and helpful in solving the issue with my shop!

BT The Label
United States
About 18 hours using the app
ShopSocial, Inc. replied November 7, 2024

Hi BT The Label,

Wow, thank you so much for the amazing 100/10 review! We’re absolutely thrilled to hear that Trendsi has been the perfect fit for your shop and that Charles was able to provide you with such great support. We’ll be sure to pass along your kind words to him!

Your satisfaction means the world to us, and we’re so glad we could help you resolve the issue. If you ever need anything else, don’t hesitate to reach out—we’re always here to support you!

Thanks again for your feedback, and best of luck with your shop!