Reviews (3,778)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

March 22, 2024

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
United States
11 months using the app
ShopSocial, Inc. replied March 26, 2024

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. ...

March 18, 2024

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Elegant Lady Apparel & More
United States
10 months using the app
ShopSocial, Inc. replied March 19, 2024

Hello Elegant Lady Apparel & More,

Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ...

April 26, 2024

I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.

Grateful Delights
United States
27 days using the app
ShopSocial, Inc. replied April 30, 2024

Hello Grateful Delights,

Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. 🌟 It's awesome to hear that Lorie ...

February 26, 2025

Just started with Trendsi. Their Help Guides are very clear and if any issues chat has always been readily available and resourceful. Today Lorena was a huge help. Hoping this relationship continues at this level of customer service.

Lola's Lookbook
United States
19 days using the app
June 8, 2024

They communicate very well and always keep me informed of changes,

The Puchii Shop
United States
5 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello The Puchii Shop,

Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! 🚀

April 18, 2024

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

VACCIMO
United States
12 days using the app
ShopSocial, Inc. replied April 19, 2024

Hello VACCIMO,

Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth ...

July 8, 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
United States
20 days using the app
ShopSocial, Inc. replied July 12, 2024

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could ...

March 28, 2024

customer support Anya was great very helpful and explained everything very well thank you

Lavish Luxe
United States
3 months using the app
ShopSocial, Inc. replied March 29, 2024

Hi Lavish Luxe,

Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure ...

August 20, 2024

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

The Globe Mart
India
About 17 hours using the app
ShopSocial, Inc. replied August 21, 2024

Hello, The Globe Mart

Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. ...

May 22, 2024

great... Joel Representative will help me a lot regarding the issue.

Trandify Deal
India
5 months using the app
ShopSocial, Inc. replied May 23, 2024

Hello Trandify Deal

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the ...