Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 11, 2024

Anya was great! She was quick to respond and friendly! This was my first time contacting support and the experience was great.

The Messy Mom Shop
United States
About 1 month using the app
ShopSocial, Inc. replied August 13, 2024

Hi The Messy Mom Shop,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Anya provided you with such a positive experience. It’s great to know that her quick and friendly support made your first contact with us a smooth one.

If you need any more assistance or have further questions, feel free to reach out. We’re here to help and make your experience as seamless as possible!

October 7, 2024

Harold was great at answering all my questions and making everything clear. 5 stars!!!

Neutral Vibe Shop
United States
1 day using the app
ShopSocial, Inc. replied October 11, 2024

Hi Neutral Vibe Shop,

Thank you for the amazing feedback! I’m thrilled to hear that Harold was able to answer all your questions and provide clarity. We’re proud to have such a dedicated team member.

Your 5-star rating means a lot to us! If you ever have more questions or need assistance in the future, please don’t hesitate to reach out.

August 14, 2024

Anya was responsive and patient with my issues and helped me figure out important configuration settings I previously overlooked.

FASHION FLOOD
United States
26 days using the app
ShopSocial, Inc. replied August 20, 2024

Hello, FASHION FLOOD

Thank you for your kind words and 5-star review! 🌟 We’re so glad to hear that Anya was responsive and patient in helping you with your configuration settings. We know how important it is to get those details just right, and we’re happy she was able to guide you through it. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!

September 30, 2024

Very easy to use with Shopify.

Inspired Ladies Boutique
United States
28 days using the app
ShopSocial, Inc. replied October 6, 2024

Hi Inspired Ladies Boutique,

Thank you for your feedback! I'm glad to hear that you found it very easy to use with Shopify. If you have any questions or need assistance as you continue to set things up, feel free to reach out. We’re here to help!

November 7, 2024

Raymart was great help

Liréa
United States
3 months using the app
ShopSocial, Inc. replied November 12, 2024

Hi Liréa,

Thank you so much for the 5-star review! We truly appreciate your kind words, and I’m thrilled to hear that Raymart was able to help you. 😊

If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to support you!

Wishing you continued success with your store!

October 8, 2024

Lorie was very helpful and quick to respond. Thank you

Bijou Crush
United States
8 days using the app
ShopSocial, Inc. replied October 11, 2024

Hi Bijou Crush,

Thank you for your kind words! I’m glad to hear that Lorie was helpful and responsive. We appreciate your feedback and are here to assist you whenever you need.

If you have any more questions or need further support, just let us know!

September 16, 2024

Amazing customer service from Anya.

PURSIFY
United Kingdom
About 1 month using the app
ShopSocial, Inc. replied September 18, 2024

Hi PURSIFY,

Thank you for your kind words! We’re thrilled to hear that you had an amazing experience with Anya. Providing excellent customer service is our top priority, and it’s great to know we met your expectations.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

November 18, 2024

Harold was excellent with finding a solution to my issue! Thanks!!

WestBo
United States
About 23 hours using the app
ShopSocial, Inc. replied November 21, 2024

Hi WestBo,

Thank you so much for your kind words! 😊 We’re so glad to hear that Harold was able to help find a solution for you! 🙌 He’ll be thrilled to know his assistance made a difference. If you need anything else or have any further questions, don’t hesitate to reach out – we’re here to help!

Thanks again, and we appreciate you choosing us! 🌟

August 1, 2024

I have had some doubts about various aspects and Chette helped me quickly and kindly by clarifying my doubts, this gave me a lot of confidence.

Cool Tshirts
United States
About 1 month using the app
ShopSocial, Inc. replied August 4, 2024

Hi Cool Tshirts,

Thank you so much for your kind words! 🌟 We're thrilled to hear that Chette was able to help you quickly and kindly, clarifying all your doubts. Your confidence in us means the world, and we're so glad to have been able to support you. Thanks for being a part of the Trendsi family! 🙌✨

August 1, 2024

"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.

Coco's Collections
United States
9 days using the app
ShopSocial, Inc. replied August 4, 2024

Hi Coco's Collections,

Thank you so much for your kind words! 🌟 We're delighted to hear that Chette provided you with professional and helpful service. It's great to know she resolved your issue quickly and followed up by email. Your satisfaction is our priority, and we truly appreciate your feedback. Thanks for being a part of the Trendsi family! 🙌✨