Reviews (3,657)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 12, 2023

I was recently trying to connect my accounts together and would not go through, I contacted customer support and Raymart was able to fix the issue in minutes.
much appreciated.
Have a Great everyone be safe!!

DZSHP
United States
8 days using the app
August 4, 2023

I was having trouble removing product from my store and Angelo went above and beyond to show me exactly where to go within my Shopify store so I could multi select and remove what I needed to. Great customer service.

BoldlyCurvy
United States
8 days using the app
ShopSocial, Inc. replied August 5, 2023

Hello, BoldlyCurvy

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Angelo! Please reach out to us anytime, we are available 24/7!

March 9, 2022

This app is just amazing and you have all the help that you nedd to sucess for your store. I had Gretle help me in my business and she was so kind and helpful.

Fillemark
Canada
8 days using the app
ShopSocial, Inc. replied March 15, 2022

Hi Fillemark,

Your are amazing and we appreciate you for taking the time to leave us your wonderful review! We are on a mission to make business owners a winner and to provide the best user experience. We are here for you so please reach out any time! 💛

October 29, 2021

I truly appreciated Miles help on the Trendsi App. She was truly awesome! I was having a few issues that she walked me through with ease. The app is way better than most of the others that I have used since starting my business.

Envy Fox
United States
8 days using the app
ShopSocial, Inc. replied November 7, 2021

Hi Envy Fox,

Thanks for your valuable feedback and thanks for using Trendsi to discover your potential as it is our mission to empower you towards success! We will make sure to pass along the compliment to Miles to put a smile on her face! Reach out again anytime for any help needed 💛

September 27, 2023

I had a great experience with Anya, she was fast in replying and knew the answers to all of my questions. Thanks again for your help Anya!

My Store
United States
8 days using the app
ShopSocial, Inc. replied September 30, 2023

Hello,

Thank you for your kind words! We're delighted to hear about your positive experience with Anya. We'll be sure to pass along your feedback. If you have any more questions or need further assistance, feel free to reach out. Have a great day!

October 8, 2022

Just started with Trendsi and so far I am very impressed with what they offer! this is a service that basically ANY boutique can make work for what you are looking for. Their customer service has been amazing so far, Allan just helped me in within minutes on a SATURDAY when I panicked over a mistake I made.

Shop Sass and Soul
United States
8 days using the app
ShopSocial, Inc. replied October 9, 2022

Hi, Shop Sass and Soul

Your kind review certainly made our day and we'll be sure to pass along the compliments to Allan. User experience is VERY important to us. Please contact us again for any questions, we are available 24/7! 💛

December 23, 2022

Angelo was super helpful as I had a lot of questions with my first online order. This is amazing and I'm super hopeful the products are as good as the support was!!

My Pampered Life Seattle
United States
8 days using the app
ShopSocial, Inc. replied December 27, 2022

Hi, My Pampered Life Seattle

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Angelo is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.

November 18, 2022

I am new with Trendsi and am already loving it. Customer service is very fast and very helpful. Today I had the pleasure to chat with "Angelo" who was very kind and knowledgeable and was able to help me out.

Pure Alba Boutique
United States
8 days using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Pure Alba Boutique

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!

July 29, 2023

Great customer support, Lorie was there to help me out today, very helpful, very knowledgeable. I just came around to check out the website, but the awesome customer support made me want to give Trendsi a try.
Thanks Lorie for your help and support

Petals n PJs
United States
8 days using the app
ShopSocial, Inc. replied July 31, 2023

Hello Petals n PJs

Thank you for your feedback! We're delighted to hear that you had a great experience with our customer support, and Lorie was able to assist you effectively. We strive to provide excellent service to all our customers, and we're glad it inspired you to give Trendsi a try. If you have any more questions or need further support, feel free to reach out. We look forward to serving you! Thanks again for your kind words!

February 21, 2023

I am just getting started with Trendsi but Raymart was super helpful with some questions I had and response time was great. I have high hopes for success with Trendsi!

Shop June Skye
United States
7 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi Shop June Skye,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.