Reviews (3,657)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 14, 2023

Thank you Angelo for being patient and helpful. I really appreciate that. Every business gets successful if it has helpful customer service.

Akbhara
United States
6 days using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Akbhara

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Angelo and please do not hesitate to reach out again anytime you need help.

April 18, 2022

Angelo has great customer service! I was unsure how the process work with dropship and adding my branding logo to the dropship, but his assistance helps! Thanks again Angelo, Have a Great Day!

Keziah Hair Extensions
United States
6 days using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Keziah Hair Extensions

Thank YOU for finding us. We are thrilled to help grow your fashion business and really look forward to more collaboration in the future. Don't hesitate to reach out if you have any additional questions and feedback.

April 23, 2023

Anya was able to answer all my questions very helpful. She looked into several things and helped me to understand

Treasure by day
United States
6 days using the app
ShopSocial, Inc. replied April 24, 2023

Hi Treasure by day,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

August 9, 2023

Dave was awesome! Helped me so quickly-- gave me an idea I didn't even know I needed! Made what I thought was going to be hard , easy.

The Jersey Girls Closet
United States
6 days using the app
ShopSocial, Inc. replied August 11, 2023

Hello The Jersey Girls Closet,

Exceptional customer service is very important to us and we are glad Dave was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️

August 21, 2022

I absolutely love this app! Charmaine was amazing and answered every questions I had. Very easy to set up.

Print Bar Apparel
United States
6 days using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Print Bar Apparel

We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

January 31, 2023

Gretel has been very helpful each time I have gotten her on the chat. They respond really quickly and they make sure they answer your direct questions. So far loving the experience!

LVAZ Boutique
United States
5 days using the app
November 2, 2022

This is a great app to use for drop shipping. I have looked into many vendors and this is the best one I have came across. The customer support is available 24/7 which is amazing especially when you can get orders at any time at night! Gretle was super helpful and gave me all resources I needed to resolve my issue! Highly recommend!

The Carter Co.
United States
5 days using the app
ShopSocial, Inc. replied November 29, 2022

Hi, The Carter Co.

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

November 10, 2023

Can't thank Czar enough. She was very helpful and we even shared something cool in common. Support answered very quickly and she was attentive and very nice to talk to. Recommended!

Uniretro
Israel
5 days using the app
ShopSocial, Inc. replied November 14, 2023

Hi Uniretro,

Hey there! 🌟 Thanks a million for your awesome review! We're thrilled Czar could make your experience special and that you found something cool in common. Speedy support and a friendly chat—it's the Trendsi way! 🚀 We appreciate your recommendation! If you ever need anything, we're here for you.

January 6, 2022

I had an issue with listing I emailed support and Karen helped me with my issue it was resolved within two hours I’m very impressed.

Olive's Boutique
Canada
5 days using the app
ShopSocial, Inc. replied January 10, 2022

Hello Olive's Boutique,

Thank you so much! We will be sure to relay your kind words to Karen and please don't hesitate to reach out again when you need help. Your review made our day 💛

July 25, 2023

I have been mad at Trendsi twice today. 1st because they texted me and I no longer had the app installed. I had removed it because I sell geeky women things and generally they don't carry that kind of apparel. But they said they had a Barbie Malibu dreams collection. I couldn't find it and was mad all over and I guess mad that it wasn't actually Barbie but Barbie themed.
All of that is moot as what I did see I loved and they have added some tees to their site that I CAN sell. So I grabbed a few. They responded to my questions in a kind manner (though I was a bit short, but not on purpose, I got a call just as I was typing, hit send too soon).

My only real complaint is that they need to make it exceedingly clear that you can install and use Trendsi without a subscription. You only pay when your customer orders. with that in mind, I'm thinking of starting a secondary store, with all the fashion deliciousness I see.

Their process of importing to your store is the best I've seen on SHopify so far. Very clean and streamlined. Good app for those wanting to give Shein a run for their money.

The Pink Controller
United States
5 days using the app
ShopSocial, Inc. replied July 27, 2023

Hello The Pink Controller,

Thank you so much for your generous and detailed review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️