Reviews (3,656)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 15, 2022

Fast responses and great support! Whitney was a great help and very quick to get my order corrected.

Mulberry + Maeve
United States
5 days using the app
ShopSocial, Inc. replied March 15, 2022

Hi Mulberry + Maeve,

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

October 12, 2023

This review is for my customer service experience. Czar helped me with a problem and she was great! It was solved in 2 seconds :) She was very friendly and professional. Very happy with the experience. Also, the products look really nice and the price + shipping seems reasonable. Overall would recommend :)

Vincent and Violet
Canada
5 days using the app
ShopSocial, Inc. replied October 13, 2023

Hello Vincent and Violet,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and our products. If you ever need assistance again, don't hesitate to reach out. We appreciate your recommendation! ❤️

October 8, 2023

I haven't started using this app because I had so many questions even after going through their websites frequently asked questions, so I contacted support and spoke with Raymart and he was very helpful and answered all my questions!
I am excited and can't wait to use this app for my fashion store. Thank you!

StephaniesInstylefashionz
United States
5 days using the app
ShopSocial, Inc. replied October 9, 2023

Hello StephaniesInstylefashionz

Thank you for reaching out to our support team, and we're thrilled to hear that Raymart was able to assist you by answering all your questions.

We understand that starting something new can come with questions, and we're here to provide you with the guidance you need. We're excited for you to use our app for your fashion store, and we're here to support your journey every step of the way. If you have more questions or need further assistance in the future, please don't hesitate to reach out.

February 24, 2023

Very satisfied with the fast reply of customer service Angelo who provided all the information I needed. Thank you again

Berrakausa.com
United States
5 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi Berrakausa.com,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

Edited June 19, 2023

Jenny was so helpful when I could not get my collections to populate to add new items to. She was able to troubleshoot somethings & walk me through how to fix it so that I could continue to stop my boutique with Trendsi products!

Had another issue & Chette was able to walk me through it, then was able to help me with 3 different issues after, all within under an hour. If I had to figure it out on my own, it would of taken me days! Thanks so much for quick- helpful assistance!

Black Barn Boutique
United States
5 days using the app
ShopSocial, Inc. replied June 15, 2023

Hello Black Barn Boutique,

That's great to hear that Jenny was able to assist you effectively with troubleshooting and fixing the issue you were facing with your collections. It's always valuable to have helpful support when encountering challenges in running your boutique. It's also wonderful to hear that you can continue offering Trendsi products to your customers. If you have any more questions or need further assistance, feel free to ask. We're here to help! ❤️

March 25, 2022

Love this app. It's user friendly and I love that I can offer my own prices for the products. Customer service is great too. Angelo was knowledgeable and his instructions were easy to follow.

For She Is Beautiful
United States
5 days using the app
ShopSocial, Inc. replied April 4, 2022

Hi, For She Is Beautiful

We love your review and we are so glad that Angelo was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

July 18, 2023

The Trendsi Chat support is really good. They always help in resolving the issue right away. Gretle was a big help.

FitSorority
United States
5 days using the app
ShopSocial, Inc. replied July 20, 2023

Hi FitSorority,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️

July 18, 2023

This has been a great boost to my business. Easy to integrate to my shopify store, great products, and amazing customer service! Thank you so much!

Happy Drip Co
United States
5 days using the app
ShopSocial, Inc. replied July 20, 2023

Hi Happy Drip Co,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️

May 21, 2023

I worked with Chette on an issue that I had with my first order. I had not completed what I needed on their end, so it was my error. She was very helpful and answered all my questions. She offered a number of ways to remedy the situation. I appreciate her support during my learning curve.

Tennessee & Co.
United States
5 days using the app
ShopSocial, Inc. replied May 21, 2023

Hi, Tennessee & Co.

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 22, 2022

As an entrepreneur I'm in love with Trendsi, there are soo many products and categories for my fashion business. My experience with Trendsi support was amazing cause I got the answers to my questions in minutes, Lorie thanks for your assistance. I Highly recommend this app if your starting or if your in the fashion business already like me :)

Luxury Sunset
United Kingdom
5 days using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Luxury Sunset

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.