Reviews (3,654)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 20, 2022

This is an amazing App. and the customer service is good. Thanks to Chette and Angelo for your their helpful information regarding the use of Trendsi.

Stylish Gentle
United States
3 days using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Stylish Gentle

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

April 8, 2022

I added the app to my online store in order to offer a larger variety of products. I'm not very technical so I was a little weary. The assistance Angelo gave me on the support chat was outstanding! He walked me through everything step by step! So far this has been a great experience.

3 Blondes Boutique
United States
3 days using the app
ShopSocial, Inc. replied April 14, 2022

Hi, 3 Blondes Boutique

Thank you so much for your kind words and we are so glad to have you! We'll make sure to pass along the compliments to Angelo and we encourage you to reach out to our amazing and 24/7 customer support for any questions.

August 2, 2023

Spoke with Allan in customer service. He was very helpful and had answers to all my questions. The chat feature made it easy to communicate.

Illbility
United States
3 days using the app
ShopSocial, Inc. replied August 3, 2023

Hello Illbility

Thank you for your positive feedback! We're glad to hear that Allan was very helpful and provided answers to all your questions. Our chat feature is designed to make communication easy and efficient, and we're pleased that it worked well for you.

If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and provide excellent support whenever you need it. Thanks again for choosing us!

December 12, 2022

Great, unique products, tons of stuff. Allan was super helpful!! He approved my document immediately so I could start placing orders right away. Thank you so much!!

Dowaii Studios
United States
3 days using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Dowaii Studios

We are delighted to hear that Allan was able to provide you with the customer experience that you deserve. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

January 27, 2023

I had some questions about orders my customers place & Allan had all the answers for me. Thanks for the amazing customer service!

4LittleWomenCompany
United States
3 days using the app
May 5, 2022

Very easy to set up. Support team, Angelo, was speedy at answering my newbie questions! My next fave app on my store!

Fashion Hive Boutique
United States
3 days using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Fashion Hive Boutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

October 1, 2023

Anya was awesome. She resolved our issue so quickly on a Sunday afternoon. I thought I would have to wait until the next day, but Anya was so knowledgeable and helpful, she was able to resolve our issue within a few minutes. Great service!

southernsistersshoppe
United States
2 days using the app
ShopSocial, Inc. replied October 2, 2023

Hello southernsistersshoppe,

Thank you for your kind words! We're thrilled to hear about your positive experience with Anya. We're proud to have her on our team. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! ❤️

March 21, 2022

The high variety of different options of products this application has is phenomenal. Gretle with the live chat support was very helpful for the questions I had and answered them super quick. Quit looking around and download this app.

CEO Empire
United States
2 days using the app
ShopSocial, Inc. replied March 24, 2022

Hi, CEO Empire

Thank you so much for your review! We're so happy that you enjoy using Trendsi so far, and that you like our features! It is our mission to make life easy for online sellers to start selling, and we will do our best to offer you even better services in the future. Let us know if you have any questions or feedback, we're always happy to help.

June 13, 2023

Thom is amazing! Her responsiveness and speed in handling inquiries are impressive. She provides prompt and helpful assistance, making the entire process smooth and efficient. I highly recommended!

SwimSultry
United States
2 days using the app
ShopSocial, Inc. replied June 13, 2023

Hi SwimSultry,

Thank you for your positive feedback about Thom! It's great to hear that Thom has been responsive, speedy, and helpful in handling inquiries. Providing prompt and efficient assistance is certainly a valuable trait and it is one of our priorities. I'm glad to know that your experience with Thom has been smooth and efficient. Your recommendation speaks highly of Thom's abilities, and I'm sure Thom appreciates your kind words. If you have any more questions or need further assistance, feel free to ask! ❤️

October 6, 2022

Chette was great in helping to answer my questions. She came onto the app quickly and looked for the information to answer my questions. I just recently started using Trendsi but so far I'm really loving it to increase revenue to my store. I was almost ready to give up on my tiny online store before using Trendsi. Thanks Trendsi and Chette for great service.

Fashionista Express LLC
United States
2 days using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Fashionista Express LLC

We appreciate your heavenly review and we are so glad to know that we make the hard parts of running a business easier for you so you can enjoy the fun parts! We will always be your trusted partner and can't wait to help you score more sales. We'll make sure to pass along the compliments to Chette and please reach out anytime if you need help! Welcome to Trendsi 💛