Reviews (3,654)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 7, 2022

Great app to start listing products, very easy to use! We had questions about how Trendsi and Shopify work together on the back-end and sent an email to Trendsi support. Charmaine promptly replied and helped us with all our questions!

bluehighlandbtq
United States
1 day using the app
ShopSocial, Inc. replied July 13, 2022

Hi,bluehighlandbtq

Thank you so much for your kind review. We will make sure to pass along the compliments to Charmaine and I'm sure this will make her happy. Please don't hesitate to reach out anytime, we're here for you 24/7 ❤️

June 26, 2023

This app works great for dropshipping start-offs and the simple Ui makes it great for users to nevigate throughout the app. Also Gretle -Customer Service was very kind and quick at solving my problems during store set up.

L.Beso
South Korea
1 day using the app
ShopSocial, Inc. replied June 27, 2023

Hi, L.Beso

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

October 27, 2021

Miles was so professional and helpful. First time trendsi user and I love it! Wish I would have known about this sooner!

Virelle Boutique LLC
United States
1 day using the app
ShopSocial, Inc. replied October 29, 2021

Hi Virelle Boutique LLC,

Welcome to Trendsi! Thank you so much for taking the time to leave us a review, we are so glad that Miles was able to help you. Trendsi's core values includes affordable and quality clothing, fast and easy shipping and great customer service. Please reach out again anytime you need help!

June 15, 2023

Exceptional customer service! Prompt and helpful responses about my customers shipping and tracking number questions. Thankful for the help!

StellaRosely Boutique
United States
1 day using the app
ShopSocial, Inc. replied June 15, 2023

Hi, StellaRosely Boutique

Exceptional customer service is very important to us and we are glad that one of our team members was able to provide that to you. We will make sure to pass along the compliments. Thank you for the kind review!

February 20, 2022

I use this app to help me connect and intergrate with Shopify. Mia help me with all my needs and she even took the time to look at my store to let me know it look great and was ready to go. Mia was such a great help. She even directed me to a tutorial on how to add my store to Facebook and Instagram. I would definitely recommend Trendsi Fashion Dropshipping to everyone. Thanks Trendsi

Theelockaroom
United States
1 day using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Theelockaroom

Thank you so much for your amazing review! We are so glad that Mia was able to help you - she is a gem! Please continue to reach out to our 24/7 CS team for any questions!

February 23, 2022

Gretle and Whitney are hands down the sweetest and most helpful with answering all my questions and concerns. So far, this app has been pretty easy and save me a lot of time. I love how their pictures are so clean and good quality. I havent yet test out their products but i can't wait to though! Thanks Tendsi!

insoshop
United States
1 day using the app
ShopSocial, Inc. replied March 16, 2022

Hi, insoshop

These ladies really are amazing! We are so lucky to have them both. It is our pride to provide excellence in customer experience and we are glad to hear your feedback. Continue reaching out to customer support should you have any questions 💕

March 29, 2022

Just signed on, but I am impressed with the quality of items provided, the detail in personalizing my invoice, and them being very helpful with all of my questions.

Mimosa Style & Co.
United States
1 day using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Mimosa Style & Co.

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

May 29, 2023

i got a wonderful customer experience from Lorie just today ... I like the service and I hope them all the best
Shout out to Lorie (:

Esht Store
United Arab Emirates
1 day using the app
ShopSocial, Inc. replied May 29, 2023

Hi, Esht Store

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

July 23, 2022

I was chatting with Chette and she answered my questions quickly and thoroughly. I appreciated her assistance.

Exhale Boutique
United States
1 day using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Exhale Boutique

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

Edited February 24, 2023

I must say, from the moment I found Trendsi, I knew I was going to really enjoy this service and the level of dedication the support team would provide. I had several questions that I was looking for help on and opened up the Live Chat button on their website. I was instantly connected to an EXCELLENT customer support agent, Angelo! Angelo was excellent in supporting me with the various questions that I had and providing me with many resources and screenshots of examples for the questions that I was asking.

I then had additional questions that I opened a new chat and was again, instantly connected to another fantastic agent, Chette! The level of continued amazing customer service never stopped. Thank you so much for your great help Chette!

I HIGHLY RECOMMEND Trendsi! Overall, my experience in just the couples days of implementing Trendsi to my store has been an incredible experience! By far the best experience that I have had since implementing apps to my store.

Thank you for the excellent support Angelo! I will be sure to reach out to you again specifically for any additional support! :)

My Daily Treat
United States
1 day using the app
ShopSocial, Inc. replied April 6, 2023

Hi My Daily Treat,

Thank you for your review. We are glad that you enjoy using Trendsi. Exceptional customer service is very important to us and we are glad Chette and Angelo were able to provide that to you. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.