Reviews (3,654)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 13, 2022

Just started using the trendsi and didn't know how to start. Hazel helped me out, answered all my questions quickly, and was very nice

Blitzobrush
United States
About 21 hours using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Blitzobrush

Thank you for your review! We're glad that we could help you get started, and we're excited to be a part of your business journey. Feel free to reach out with any questions or feedback.

July 22, 2023

Need assistance with setting up my shipping and delivery and Anya was very patient
with me. Anya was able to solve my concerns in a very efficient time. Thanks Anya for your excellent service

Zen Allure Beauty®️
United States
About 20 hours using the app
ShopSocial, Inc. replied July 24, 2023

Hello Zen Allure Beauty®️

You're very welcome! We're thrilled to hear that Anya provided you with patient and efficient assistance in setting up your shipping and delivery. Our team takes pride in delivering excellent service and ensuring our users have a smooth experience.

If you have any more questions or need further help with anything, don't hesitate to reach out. Anya and the rest of our support team are here to help you at any time. Thank you for your kind words and for choosing us! We're here to support you on your journey.

February 8, 2022

I had a question about the process and Karen was very helpful and informative about what I needed to do to get things working.

Trending Lady
United States
About 20 hours using the app
ShopSocial, Inc. replied March 15, 2022

Hi Trending Lady,

Thank you for the sweet words, we value your feedback a lot and we will make sure to pass along the compliments to Karen. Feel free to reach out again should you have any questions.

December 8, 2021

Had some questions and Karen was very helpful in chat and I got a quick answer with the info I needed.

Harper's Row
United States
About 18 hours using the app
ShopSocial, Inc. replied December 13, 2021

Hi Harper's Row,

We appreciate you for taking the time to leave us review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

Edited March 19, 2023

Thanks Czar & Allan for your assistance installing the app and answering my questions. So far this app has exceeded my expectations. It is very easy to use, and the product listings and photos are very clear and professional. The time it takes to set up my store is like nothing compared to other apps.

Beach Rose Co.
United States
About 17 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Beach Rose Co.

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Czar & Allan were able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

March 15, 2023

OMG these guys are lifesavers. Angelo and Czira are the best. they were patient and walked me through everything like kindergarten. It was great. I am placing stuff in my store through Shopify and I can't wait to make my first sale. I am happy.

Amapolapro
United States
About 17 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Amapolapro

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Angelo and Czar. Our CS team is always here to assist you anytime you need it. Thank you for the review! 💛

September 10, 2023

Their team was professional, their work top-notch, and their communication superb. Highly recommend! specially Anya : )

Asthiasan
India
About 17 hours using the app
ShopSocial, Inc. replied September 12, 2023

Hello Asthiasan

Thank you for your glowing recommendation! We're thrilled to hear that you found our team to be professional, our work top-notch, and our communication superb.

Special thanks for mentioning Anya; we're proud to have her on our team. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support you!

Edited January 30, 2023

Great selection of products with an intuitive platform. Fast and friendly chat option. My conversation today with Gretle was very helpful!

Soulful Kinship
United States
About 14 hours using the app
October 19, 2023

Raymart was incredibly helpful with helping me set up my store. Still early in using Trendsi but as far as I can tell they are always quick to help when you have an issue and have a lot to offer.

LAHU
United States
About 14 hours using the app
ShopSocial, Inc. replied October 21, 2023

Hello LAHU,

Thrilled to hear about your positive experience with Raymart! It's awesome that Trendsi is providing such speedy and helpful support. Here's to a successful journey ahead with your store! 🚀

February 27, 2022

I really enjoy the help I have received from three wonderful women knowledgeable about the products and how the store front operates Ms. Lorie, Ms, Mia, and Ms. Gretle. They are pleasant to talk to and has compassion in seeing the help is provided to me. I really love this store and the Support Rocks.

qbsmall
United States
About 14 hours using the app
ShopSocial, Inc. replied March 16, 2022

Hi, qbsmall

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!