Reviews (3,654)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 16, 2023

I just started using Trendsi for my business within the last 24 hours but the process has been super easy and seemless. Payments processed right away. I contacted the customer service chat and spoke with Gretle she was PHENOMENAL answered all my questions and helped with everything I needed. Im excited to see how shipping from the warehouse goes and continue adding more products to our shop :D

With Love A&H Boutique
United States
About 14 hours using the app
ShopSocial, Inc. replied May 17, 2023

Hello With Love A&H Boutique,

That's great to hear! It sounds like you've had a positive experience with Trendsi so far. The ease of use, seamless process, and prompt payment processing are definitely beneficial for your business. It's also wonderful to hear that Gretle from our customer service provided exceptional assistance and addressed all your questions and needs. As you continue using Trendsi, I hope the shipping from the warehouse goes smoothly for you. Having a reliable and efficient shipping process is crucial for customer satisfaction. Additionally, adding more products to your shop can help expand your offerings and attract a wider customer base. If you have any more questions or need further assistance, feel free to ask. Best of luck with your business endeavors! ❤️

March 24, 2023

I had issues with connecting, I chatted with Mary and she solved my problem very quickly, i recommend Trendsi because of their customer service and the also have nice product.
thank you!

MFGFashions
United States
About 13 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, MFGFashions

We appreciate your fabulous review and we're so glad Mary helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

June 14, 2022

The app is so easy to use. It really help ups grow our online store with great fashion pieces. I had a few questions and Chette from customer service gave me great tips and helped me all the way. They really make it easy :)

Jadrina
United States
About 12 hours using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Jadrina

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

March 21, 2023

Fast customer service. Thank you Angelo. Love this app better than the other app I used to use before.

Red Petals Candles
United States
About 9 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Red Petals Candles

Thank you so much for your review. We love you back and we are so glad that our team was able to provide you with the best service that you deserved. Please reach out again if you have any questions. We are available 24/7!

Edited March 10, 2023

I received help from the representative Angelo. He went above and beyond to help with the issue I was having with syncing the App to my account. He was very friendly and quick in responding to my needs. I look forward to doing business with this company.
Angelo has exceptional customer service skills and was a pleasure to interact with!

Thank you Angelo! <3

Style Approach
United States
About 9 hours using the app
November 8, 2022

Today I have some issues that gave me a headache and miss LORIE has performed his job very well and resolved my all issues thanks for his best coordination.

The ZADAS'
Pakistan
About 8 hours using the app
ShopSocial, Inc. replied November 29, 2022

Hi, The ZADAS'

Thank you for the sweet words, we value your feedback a lot and we will make sure to pass along the compliments to Lorie. Feel free to reach out again should you have any questions.

September 6, 2022

Trendsi is amazing! The trendy-est merchandise, size ranges that are real-life, and the best customer service! I was lucky enough to have some help from Vince -- and he was super attentive and very kind! I love that Trendsi is part of the drop-shipping e-comm system - -they are the BEST!!!!!

Thistle & Thread Co.
United States
About 8 hours using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Thistle & Thread Co.

We are glad Vince was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

August 15, 2022

Of all of the many drop shippers of fashion that I have come across, Trendsi's application has been the easiest to use. Charmaine was able to help me correct a little bug with a simple reinstall that took all but 5 seconds. THANKS CHARMAINE!

Dainty Dolly Bird
United States
About 7 hours using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Dainty Dolly Bird

Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

January 27, 2023

I just signed up for drop shipping on my Shopify store and Raymart was so helpful with all my questions!

Wild J Boutique
United States
About 7 hours using the app
July 15, 2022

Great customer service especially from MIA very nice and quick to respond glad to have her help me she solved my issue in seconds

Romans Store
United States
About 6 hours using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Romans Store

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!