Reviews (3,644)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 15, 2023

Customer Service has been amazing! Allan is very helpful and gets my questions answered right away. I am new to Shopify and dropshipping so he has been amazing help for me!

Teal Daisy
United States
About 1 hour using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Teal Daisy

We LOVE everything about your review and we'll make sure your kind words will reach Allan! Pop by our customer support any time if you have questions, comments, or need help. We are available 24/7! 💛

March 27, 2022

Great Servie, recommend it. the customer service team is very professional and response very fast. I love Trendsi.

YIDARTON
China
About 1 hour using the app
ShopSocial, Inc. replied April 4, 2022

Hi, YIDARTON

We are so grateful for your review, it is music to our ears! Please connect with us again for any help needed, we are here for you 24/7!

February 9, 2022

So far this seems to be the best drop shipping option I have come across. Gretle was incredibly helpful answering my [thousands of] questions!

White Raven Boutique
United States
About 1 hour using the app
ShopSocial, Inc. replied March 15, 2022

Hi White Raven Boutique,

We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Gretle and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.

April 9, 2023

Mary was very helpful in getting my site up and running! She helped walk me through some steps to get me on the right track. Thank you Mary!

Piper Bee Creations LLC
United States
About 1 hour using the app
ShopSocial, Inc. replied April 9, 2023

Hi, Piper Bee Creations LLC

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

October 11, 2023

Fabulous customer service! Chette responded to all my questions super quickly and was very patient with all I needed to ask! She guided me through step by step to help me troubleshoot through a few minor issues. Very impressed!

Madison Mercantile
United States
About 1 hour using the app
ShopSocial, Inc. replied October 13, 2023

Hello Madison Mercantile,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Chette. We're always here to help with any questions or issues you may have. Don't hesitate to reach out if you need anything else!

November 25, 2021

I just started with Trendsi and It's my first time adding app to my account actually so i really don't know how to start, but luckily Gretle help me steps by steps and I made it. She really made it very easy for me and I'm happy to know what they offer for us seller, really glad I've found Trendsi.

its me and beyond
United States
About 1 hour using the app
ShopSocial, Inc. replied December 3, 2021

Hi its me and beyond,

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

September 2, 2023

Allan was so helpful this morning. I appreciate him immensely for making opening my shop an easy transition. Incredible customer service!! Thanks Allan!

Good Karma Culture
United States
About 1 hour using the app
ShopSocial, Inc. replied September 4, 2023

Hello Good Karma Culture

Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.

September 24, 2023

I recently had the pleasure of interacting with customer support team, and I must say, it was an exceptional experience. In an age where customer service often falls short,has truly set a gold standard for how businesses should treat their customers.

Thankyou CHETTE to making the experience and onboarding smooth

Trend Archives
India
About 1 hour using the app
ShopSocial, Inc. replied September 25, 2023

Hi Trend Archives,

Thank you for your kind words! We're delighted to hear about your exceptional experience with our customer support team. We're committed to providing top-notch service, and it's great to know that we've met your expectations. We'll make sure to pass on your appreciation to Chette for making your onboarding process so smooth. If you ever need assistance in the future, don't hesitate to reach out. ❤️

January 1, 2023

Raymart is AWESOME! I could not figure out how to add products to my site and he walked me through it with ease. He waited until everything was working even asked if I needed help with anything else. Awesome customer service and BTW He deserves a raise.

Kat Love Fashion
United States
About 1 hour using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Kat Love Fashion

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

September 14, 2023

I was unable to setup my store but Anya helped through each step. Really appreciate it

My Store
United States
About 1 hour using the app
ShopSocial, Inc. replied September 19, 2023

Hello,

Thank you for sharing your experience! We're glad to hear that Anya was able to assist you in setting up your store. If you have any further questions or need additional help, please don't hesitate to reach out. We're here to support you!