Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 7, 2024

LUXCOUT
Portugal
10 minutes using the app
ShopSocial, Inc. replied November 8, 2024

Hello LUXCOUT,

Thank you so much for your review! 🌟

November 14, 2024

Fashionably Remote
United States
9 minutes using the app
ShopSocial, Inc. replied November 18, 2024

Hi,

Woohoo! 🎉 Thank you so much for the amazing 5-star review, Fashionably Remote! We’re absolutely thrilled to hear that you had a fantastic experience with us! 🌟 Your feedback truly made our day! 😊

We’re here to keep the good vibes rolling and make sure every part of your experience is top-notch. If there’s anything else we can do for you, don’t hesitate to reach out – we’re all in and ready to help! 🙌

You’re awesome, and we can’t wait to continue supporting your journey! Thank you for being a part of our community! 💖

Cheers,

July 1, 2024

My Store
United States
About 1 month using the app
ShopSocial, Inc. replied July 2, 2024

Hi there! Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

November 18, 2024

K and J customs
United States
8 minutes using the app
ShopSocial, Inc. replied November 21, 2024

Hi K and customs,

Thank you so much for the amazing 5-star review🌟 We’re absolutely thrilled to hear that you had a fantastic experience with us! Your feedback means the world to us, and it motivates us to keep delivering great service. 🙌

If there’s anything else we can do for you, don’t hesitate to reach out. We’re here to support you and can’t wait to continue serving you in the future!

Thanks again for your kind words! 💫

November 11, 2024

My Store
United States
9 minutes using the app
ShopSocial, Inc. replied November 15, 2024

Hi,

Wow, thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means the world to our team, and it motivates us to keep doing our best. 😊

If there’s anything else we can do for you, or if you have any questions in the future, don’t hesitate to reach out. We’re always here to help!

Thanks again for your support — we look forward to serving you again soon!

October 8, 2024

DAILY LUXX
United Arab Emirates
15 minutes using the app
ShopSocial, Inc. replied October 11, 2024

Hi DAILY LUXX,

Thank you for the amazing feedback! I’m thrilled to hear that Harold was able to answer all your questions and provide clarity. We’re proud to have such a dedicated team member.

Your 5-star rating means a lot to us! If you ever have more questions or need assistance in the future, please don’t hesitate to reach out.

October 13, 2024

Souk
India
12 minutes using the app
ShopSocial, Inc. replied October 15, 2024

Hi Souk,

Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!

October 8, 2024

Deluxcelence
United States
12 minutes using the app
ShopSocial, Inc. replied October 11, 2024

Hi Deluxcelence,

Here’s a response you could use for a 5-star review:

Subject: Thank You for Your 5-Star Review!

Hi [Customer's Name],

Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team and motivates us to keep delivering great service.

If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

September 16, 2024

My Store
United States
26 minutes using the app
ShopSocial, Inc. replied September 18, 2024

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team!

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

October 28, 2024

Casey's Southern Couture
United States
9 minutes using the app
ShopSocial, Inc. replied November 1, 2024

Hi Casey's Southern Couture,

Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing the best service possible.

If you ever need anything or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!